What are the responsibilities and job description for the Lead Spa Sales Specialist position at Heights Wellness Retreat?
Benefits:
Benefits/Perks
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
Benefits/Perks
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts & Comps
- Base pay $18-$23/hr commission and bonus opportunities
- 6-8 hour shifts
- Required evenings and weekends
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest’s needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
- Plan and implement Front Desk Sales Associate trainings
- Exceptional guest service and communication abilities
- At least 1-year face-to-face sales or retail management experience
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Must be able to work varied hours to include weekends, evenings, holidays, etc.
- Thrives in collaborative team settings
Salary : $18 - $23