What are the responsibilities and job description for the Front Desk Associate position at Massage Envy?
Front Desk Associate – Membership Sales
Job Type: Part-time or Full-time (Flexible Scheduling Available)
Compensation: Hourly Uncapped Commission on Membership Sales
Benefits: Employee Discounts • Wellness Perks • Sales Bonuses • Career Growth Opportunities
About Us
We’re a fast-growing massage and skin care company dedicated to helping people feel their
best through therapeutic massage, skin and personalized wellness. We believe in making
self-care simple, affordable, and accessible—and our Front Desk team plays a key role in
making that happen.
We’re currently looking for a Front Desk Associate with a strong focus on membership sales to
join our positive, professional, and wellness-driven environment.
Key Responsibilities:
Greet and check in clients with warmth and professionalism
Clearly explain massage services, benefits, and membership options
Drive membership sales by confidently recommending packages that fit each client’s
wellness goals
Manage client appointments, payments, and account details
Support day-to-day clinic operations including cleanliness and organization
Collaborate with massage therapists and team members to ensure a seamless client
experience
What We’re Looking For:
Friendly, outgoing personality with a passion for sales and customer service
Excellent communication and people skills
Self-motivated and goal-oriented; thrives in a commission-based environment
Strong attention to detail and ability to multitask
Prior experience in a spa, fitness, or wellness setting is a plus (but not required)
What You’ll Get:
Base hourly pay uncapped commissions and bonuses
Discounts on massage services and wellness products
Supportive, team-oriented culture
Opportunity for growth into leadership or sales training roles
A meaningful job helping people feel better every day
Join a company where wellness meets purpose—and where your talent for connection and
sales can truly shine.
Apply now to be part of our front desk team and help grow our community of
wellness-focused members!