What are the responsibilities and job description for the Customer Service/Sales Representative position at Massage Envy?
Part-Time Front Desk Sales Associate
Massage Envy – Moreno Valley
Location: 27120 Eucalyptus Ave. Ste A, Moreno Valley, CA 92555
Are you a natural closer who loves helping people feel their best?
We’re looking for someone who’s not just friendly and organized — but who thrives in sales. If selling feels uncomfortable to you, this probably isn’t the right fit. But if you get excited about helping someone say “yes” to wellness, let’s talk.
As a Sales & Customer Service Associate at Massage Envy Moreno Valley, you’ll be the first face people see — and the reason they keep coming back. We’re more than just a spa — we’re a wellness community, and our front desk team drives that mission forward every single day.
What You’ll Do:
- Educate clients on the benefits of massage, skincare, and assisted stretch
- Selling memberships that support long-term wellness (and earning commission when you do!).
- Sell retail products based on recommendations from estheticians
- Build strong relationships with guests to support long-term membership retention
- Manage front desk operations including check-ins, scheduling, and phone/email communication
Pay & Perks:
- $17.15 – $17.90/hr commission on every membership sold
- Monthly team bonuses
- Medical, dental, and vision insurance
- 401(k)
- Free monthly massage, facial, or stretch session
- 50% off all retail products
- Paid training in sales, services, and wellness knowledge
Schedule:
- Part-time; schedules are provided monthly
- Must be available for evening shifts and at least two weekend days
You’ll Thrive in This Role If You:
- Are confident in closing sales (memberships and retail)
- Are goal-oriented and driven by commission
- Have strong interpersonal and communication skills
- Can multitask and stay organized in a busy environment
- Are 18 with a high school diploma or equivalent
- Have prior sales or customer service experience (preferred)
Why Join Us:
- A supportive, high-performing team environment
- Leadership invested in your personal and professional growth
- Recognition programs and team incentives
- A workplace centered around wellness and respect
If you're ready to join a team that values your sales skills, professionalism, and positive attitude — we’d love to meet you.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Pay: $17.15 - $17.90 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $17 - $18