What are the responsibilities and job description for the Director, CSS Business Systems and Technology position at Massachusetts Institute of Technology?
Posting Description
DIRECTOR, BUSINESS SYSTEMS AND TECHNOLOGY, Campus Services and Stewardship (CSS), provides strategic and operational leadership for CSS business systems and technology portfolio, with MIT's ERP transformation; responsible for strategy, governance, roadmap, implementation, support, and continuous improvement of business systems that enable CSS’ financial, operational, and administrative functions; oversees evaluation, selection, implementation, enhancement, support, and retirement of business applications; manages software vendors and technology investments; leads application development, system integration, and modernization initiatives that improve operational efficiency, reduce technology risk, and support organizational needs; provides strategic oversight of CSS IT services.
A full job description is available here: https://web.mit.edu/facilities/hr/DirectorCSS-BST.pdf
Job Requirements
REQUIRED : Bachelor's degree in information systems, business, technology, computer science, or a related field; a minimum of ten years of progressive experience in business systems, enterprise applications, IT leadership, or technology management, in complex, cross-functional environments; experience defining and executing enterprise systems strategy and multi-year technology roadmaps, including large-scale implementations; experience managing a diverse portfolio of enterprise, commercial, and custom-developed business applications, including technology planning, prioritization, and lifecycle management; experience evaluating technology solutions, managing software vendors, negotiating technology contracts, and overseeing technology investments; ability to lead managers and influence senior stakeholders; understanding of enterprise applications, system integration, application lifecycle management, and IT service delivery; understanding of financial, operational, and administrative business processes and how technology enables organizational performance; communication and leadership skills, with the ability to translate business needs into technology solutions and communicate technical concepts; sound judgment, problem-solving, and decision-making skills. PREFERRED : Master's degree; and experience supporting complex operational environments (e.g., facilities, capital programs, utilities, or other asset-intensive organizations).
Position has a hybrid schedule – at least 2 days on-site.
7/15/2026
DIRECTOR, BUSINESS SYSTEMS AND TECHNOLOGY, Campus Services and Stewardship (CSS), provides strategic and operational leadership for CSS business systems and technology portfolio, with MIT's ERP transformation; responsible for strategy, governance, roadmap, implementation, support, and continuous improvement of business systems that enable CSS’ financial, operational, and administrative functions; oversees evaluation, selection, implementation, enhancement, support, and retirement of business applications; manages software vendors and technology investments; leads application development, system integration, and modernization initiatives that improve operational efficiency, reduce technology risk, and support organizational needs; provides strategic oversight of CSS IT services.
A full job description is available here: https://web.mit.edu/facilities/hr/DirectorCSS-BST.pdf
Job Requirements
REQUIRED : Bachelor's degree in information systems, business, technology, computer science, or a related field; a minimum of ten years of progressive experience in business systems, enterprise applications, IT leadership, or technology management, in complex, cross-functional environments; experience defining and executing enterprise systems strategy and multi-year technology roadmaps, including large-scale implementations; experience managing a diverse portfolio of enterprise, commercial, and custom-developed business applications, including technology planning, prioritization, and lifecycle management; experience evaluating technology solutions, managing software vendors, negotiating technology contracts, and overseeing technology investments; ability to lead managers and influence senior stakeholders; understanding of enterprise applications, system integration, application lifecycle management, and IT service delivery; understanding of financial, operational, and administrative business processes and how technology enables organizational performance; communication and leadership skills, with the ability to translate business needs into technology solutions and communicate technical concepts; sound judgment, problem-solving, and decision-making skills. PREFERRED : Master's degree; and experience supporting complex operational environments (e.g., facilities, capital programs, utilities, or other asset-intensive organizations).
Position has a hybrid schedule – at least 2 days on-site.
7/15/2026