What are the responsibilities and job description for the Patient & Family Support Coordinator position at Massachusetts Health & Hospital Association?
Role: Patient and Family Specialist
Responsibilities: Provide direct patient and family services such as education, advocacy, hospitality, and referrals to enhance care experiences and reduce anxiety.
Key Duties: Deliver excellent customer service, actively listen to patient needs, and utilize resources to assist patients in navigating cancer information and care pathways.
Qualifications & Skills: Strong Microsoft Office skills, teamwork, and excellent communication abilities are essential for success in this role.
Responsibilities: Provide direct patient and family services such as education, advocacy, hospitality, and referrals to enhance care experiences and reduce anxiety.
Key Duties: Deliver excellent customer service, actively listen to patient needs, and utilize resources to assist patients in navigating cancer information and care pathways.
Qualifications & Skills: Strong Microsoft Office skills, teamwork, and excellent communication abilities are essential for success in this role.