What are the responsibilities and job description for the Patient Account Registrar position at Massachusetts Health & Hospital Association?
Role: Patient Account Registrar
The Patient Account Registrar is responsible for interviewing patients or their representatives to collect demographics, insurance details, eligibility, benefits, and authorizations. They collaborate with the Admitting department, operate computer systems for data entry and retrieval, and communicate effectively with patients across all age groups using age-specific techniques. Maintaining proficiency in medical terminology and providing excellent customer service are essential.
Qualifications & Skills
The Patient Account Registrar is responsible for interviewing patients or their representatives to collect demographics, insurance details, eligibility, benefits, and authorizations. They collaborate with the Admitting department, operate computer systems for data entry and retrieval, and communicate effectively with patients across all age groups using age-specific techniques. Maintaining proficiency in medical terminology and providing excellent customer service are essential.
Qualifications & Skills
- Previous hospital admissions experience preferred
- Knowledge of medical terminology preferred
- Strong verbal and written communication skills
- Ability to multi-task, prioritize, analyze, and solve problems
- Customer service experience required
- High School diploma or GED