What are the responsibilities and job description for the Operations Analyst - Full Time position at Massachusetts Health & Hospital Association?
Role Overview: A subject matter expert serving as a liaison between Technology Services and Emergency Services, focusing on automating workflows and supporting an Emergency Department Information System (EDIS).
Key Responsibilities
Key Responsibilities
- Devise or modify IT solutions to address complex clinical business system challenges, ensuring compliance with regulatory standards.
- Train staff and ensure competency in EDIS systems, coordinating with IT for secure access.
- Collaborate with Clinical Engineering for equipment functionality.
- Lead projects related to EDIS design, planning, and implementation across departments.
- Support new and existing software applications, including conversions and downtime management.
- Develop end-user training materials and documentation.
- Manage departmental payroll, time tracking, and attendance.
- Bachelor’s degree or equivalent experience in healthcare or related field.
- Strong computer proficiency, particularly in Microsoft Excel and Word.
- Excellent communication, interpersonal, and time management skills.
- Ability to teach, mentor, and adapt in a dynamic environment.
- Strong analytical skills and attention to follow-through.
- Licensure relevant to the field.