What are the responsibilities and job description for the Environmental Services Manager - 1st Shift position at Massachusetts Health & Hospital Association?
Role Overview: As an Operations Manager, you will oversee support services within a healthcare environment, ensuring high-quality service delivery. Your responsibilities include establishing and reviewing work standards, planning staffing and work schedules, and coordinating with departments and outside vendors. You will assist in hiring, orienting, developing, and supervising supervisory and housekeeping staff, conducting inspections, and providing ongoing staff training. Additionally, you will communicate effectively with staff and administration, and prepare monthly reports on goals and achievements.
Qualifications & Skills: Candidates should have at least 4 years of experience in support services, facilities, or housekeeping, with a minimum of 1 year in a supervisory role involving high customer interaction. Strong communication, organizational, multitasking, and leadership skills are essential. Proficiency in MS Office and knowledge of contract administration are preferred. A bachelor’s degree is desirable.
Qualifications & Skills: Candidates should have at least 4 years of experience in support services, facilities, or housekeeping, with a minimum of 1 year in a supervisory role involving high customer interaction. Strong communication, organizational, multitasking, and leadership skills are essential. Proficiency in MS Office and knowledge of contract administration are preferred. A bachelor’s degree is desirable.