What are the responsibilities and job description for the Program Manager position at Massachusetts General Hospital?
GENERAL SUMMARY/ OVERVIEW STATEMENT:
The Medical Practice Evaluation Center (MPEC) within the Mongan Institute is seeking an intellectually curious, energized, and highly organized individual with supervisory experience to serve as a Research Program and Project Manager with a focus on important clinical and policy research related to HIV in adults. The candidate will work with an internationally recognized, multidisciplinary team from Massachusetts General Hospital and Harvard Medical School, alongside collaborators from many institutions, including the Harvard T.H. Chan School of Public Health and the Advancing Clinical Therapeutics Globally (ACTG) network, as well as international collaborators.
MPEC faculty and staff use methods of clinical epidemiology, economics, and computer simulation modeling to evaluate clinical outcomes, costs, and cost-effectiveness of strategies for preventing, managing, and treating HIV/AIDS, TB, HBV, and other diseases, both infectious and non-communicable. This research is directly focused on health care and outcomes for these important illnesses, both in the US and globally. The adult research portfolio focuses mostly on HIV and includes up to 15 active projects funded by multiple grants and contracts. The research team includes 1 faculty member (Dr. Emily Hyle), 3-5 collaborative faculty, 5-7 research assistants, and an administrative team of 5, as well as dozens of collaborators. The Research Program and Project Manager will play a key role in research program administration, including managing a designated portfolio of individual projects, supervision of research activities and training, and potentially contributing to projects as a researcher, if interested.
Candidates looking to join this high impact team should apply via www.massgeneral.org/careers (Job Number: RQ4064429).
**When applying, please include a cover letter along with your resume.**
For more information regarding our group, please visit http://www.massgeneral.org/mpec/.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responsibilities include, but are not limited to, the following activities:
Program Management
· Coach and develop research assistants, including:
o Develop curriculum and deliver new employee training
o Provide daily oversight and direction, meeting with each research assistant weekly
o Facilitate career development opportunities
o Lead annual performance review process
· Work with recruiting team to recruit 5-6 new research assistants each year
· Develop and implement supervision guidelines for faculty and fellows working with research assistants
· Meet regularly with Dr. Hyle to evaluate and advance multiple projects and priorities; provide feedback regarding competing priorities and management approaches
· Meet regularly with additional faculty, research assistants, and US and international collaborators to discuss projects and priorities.
· Ensure the highest level of research integrity, including data documentation and data management, by developing best practices, providing ongoing training, and monitoring for adherence
· Monitor personnel resource allocations and advise Dr. Hyle on factors affecting research productivity
· Manage and participate actively in collaborative grant-writing projects
· Keep team aware of and on timelines for research conferences and associated deadlines
· Work with programmatic leadership and research assistants to manage Dr. Hyle’s research portfolio by orchestrating competing priorities, deadlines, and workload in a group with up to 50 ongoing research projects (within MPEC)
Research Project Management
· Coordinate all administrative aspects of 10-20 active projects with Dr. Hyle
· At project outset, clarify project goals, deliverables, tasks, timeline, and research team
· Throughout project duration, plan, track, and report on project tasks, responsible parties, timelines, etc.
· Delegate tasks among project team with continued and regular prioritization
· Proactively shepherd projects forward by planning project-specific meetings, facilitating decision-making, identifying additional resources as needed, etc.
· Lead project teams to take a highly organized and concrete approach to projects
· Facilitate effective communication across project team members
· Serve as a liaison between team members across various collaborative research sites
· For projects outside of management portfolio, provide lateral project management support by keeping high-level track of status, providing suggestions to research assistants working on these projects.
Research (optional)
· Contribute directly to and/or lead scientific analyses, abstract submissions, and manuscript development for 1-2 projects at a time
· Collaborate with researchers and computer programmers to identify and develop simulation model enhancement opportunities
QUALIFICATIONS:
Job qualifications include the following:
· 3 years of experience in an academic, research, or related setting with proven project management and supervisory skills
· Master’s degree in public health, public policy, management, or related field optional
· Project Management Professional (PMP) certified candidates optional
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Planning, Organizing and Coordinating
· Capacity to monitor and coordinate a complex research enterprise
· Skilled in identifying opportunities to improve efficiency of research processes and procedures and subsequently execute improvements
· Excellent time management skills
· Capable of prioritizing among multiple requests from multiple individuals and able to change direction in response to fluctuating work environment
· Superb attention to detail
Team Management
· Ability to work successfully in a highly collaborative environment
· Ability to manage diverse teams with different skillsets, work styles, and professional roles
· Interest in and proven record of managing and cultivating direct reports
· Skilled in change management
Initiative
· Results-oriented
· Highest level of personal work standards and sense of urgency
· Excellent ability to anticipate the needs of the group in a fast-paced environment
· Keen talent for identifying and solving problems proactively
· Demonstrates initiative and identifies key priorities, even in ambiguous situations with limited direction
· Excellent ability to work effectively under pressure and within short time constraints
· Consistently demonstrates a positive, "can-do" attitude
Communication Skills
· High-level written and verbal communication skills
· Ability to represent MPEC with the utmost professionalism and ability to build strong relationships inside and outside the group
· Ability to clarify and distill complex issues to a variety of stakeholders
Analytical Skills
· Intellectual curiosity and willingness to learn
· Rigorous academic and/or professional background including quantitative work
· Basic familiarity with health research
This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on need.
WORKING CONDITIONS:
Duties will be carried out in person within a typical office environment. Occasional evening or weekend work may be required.
SUPERVISORY RESPONSIBILITY:
The candidate will be responsible for providing daily supervision, guidance, and expertise for a team of 5-7 research assistants in collaboration with the PI, Dr. Hyle.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.