What are the responsibilities and job description for the Development Coordinator, Home Base position at Massachusetts General Hospital?
The Mass General Brigham Development Office represents a team of 400 vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.
To Apply:
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.
Job Summary:
The Development Coordinator plays a key role within the Home Base team, providing administrative, operational, and fundraising support to advance the mission of the Mass General Brigham Development Office.
Working closely with the Assistant Vice President of Development, Home Base, and other team members, the Coordinator supports daily operations including calendar management, meeting and event coordination, travel arrangements, and expense processing. The Coordinator also tracks fundraising activities in a donor database and prepares reports to support team priorities and decision-making.
As a Development Coordinator, you will work alongside fellow management support professionals, or "ACOs," who serve as partners and collaborators across the department. Development ACOs are dynamic and valued colleagues who contribute to team success and have access to a variety of networking, professional development, and leadership opportunities across Mass General Brigham Development.
Essential Functions:
Administrative Support
*Manage the calendars of the Assistant Vice President and assigned individuals, keeping them free of scheduling conflicts.
*Coordinate logistics, prepare agendas and other materials, take notes and organize follow-up actions for meetings, events, donor visits, appointments and presentations, troubleshooting issues as needed.
*Make travel arrangements according to requested specifications and prepare travel itineraries; helps coordinate other aspects of business travel.
*Submit employee expenses and vendor payments.
*Write and/or review correspondence and other written materials upon request and interpret information necessary to draft responses as needed.
*Assist members of the team in daily operational activities that include photocopying, mailings, filing and/or distribution of letters and packages, occasionally hand-delivering materials to locations around the MGH/MGB campus.
*Maintain appropriate filing and follow-up systems in accordance with policies and procedures established by the Development Office.
Donor Relations and Gift Management
*Review weekly gift reports and prepare acknowledgement letters for donor and event sponsors for Home Base senior leadership.
*Complete booking forms for gifts and pledges, create appeal codes and submit advanced approval forms for Signature events in a timely manner with thorough backup information.
*Conduct basic prospect identification and research activities, working with Prospect Management and Research colleagues to collect relevant information about donors.
*Gather and record data/information and action items in a donor database, ensuring thorough documentation of fundraising activity and results.
*Work closely with the team to track and inform about pending reports, engagements and other stewardship actions scheduled for donors and prospects.
*Produce reports from ATLAS and fundraising summaries, as needed. Research and compile data supporting major gift proposals and solicitations.
Marketing and Events
*Submit all invoices and tracking on payments.
*Attend events, as needed, in an all-hands support capacity.
*Assist with developing leadership blue books for events.
*Manage communications with the Dr. Brown team and other MGB leadership, as needed.
General Requirements
*Attend meetings, taking and distributing notes as needed. Attend and assist with office and MGB special events.
*Participate in professional development opportunities, including internal volunteer or job shadowing roles when appropriate.
*Serve as a departmental resource as needed.
*Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
High school diploma or equivalent required; bachelor's degree preferred. 1-2 years of experience in a customer service, administrative, or relationship-building role required. The ideal candidate will demonstrate the following skills and competencies:
- Strong verbal and written communication skills
- Organizational, time management, and project coordination skills
- Ability to problem-solve and manage competing priorities effectively
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) or ability to learn quickly
- Experience with videoconferencing platforms (e.g., Zoom, Teams)
- Experience with data entry or database management (Blackbaud CRM or Raiser's Edge preferred)
- Strong attention to detail and accuracy
- Professionalism, discretion, and sound judgment when handling confidential information
- Ability to work collaboratively with diverse stakeholders
- Adaptability and flexibility in a fast-paced environment
- Motivation to learn and grow within a mission-driven organization
- Strong interpersonal skills and ability to build relationships across teams
- Initiative, curiosity, and a commitment to continuous improvement
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.