Assistant Director, Academic Support and Resources

The Center for Academic Success and Enrichment seeks an Assistant Director for Academic Support and Resources to provide academic support and resources to students and coordinate tutoring services across the university.

Tutoring Program & Oversight (60%):

• Manage all administrative and logistical aspects of the Peer Tutoring Program including the recruitment and selection processes.
• Oversee the session scheduling, tracking and payroll processes for tutoring staff.
• Plan and implement Peer Tutor training sessions using College Reading and Learning Association (CRLA) guidelines.
• Support Peer Tutors in planning, organizing, and implementing active/collaborative learning techniques and strategies in 1:1 and small-group sessions.
• Conduct analyses of staff appointments and sessions, and provide feedback on observations, developing improvement plans and goals with staff when necessary.
• Assist with targeted outreach efforts to connect students with tutoring services and academic resources pertinent to their success in the courses.
• Lead efforts to assess student learning outcomes and evaluate the Peer Tutoring Program to identify strengths, weaknesses, and recommended solutions.
• Assist with producing monthly and end of year reports.
• Maintain records and collect data to assess the effectiveness of tutoring and academic support initiatives.

Academic Coaching (30%)

• Create and facilitate workshops, pertinent to the academic success of students.
• Build relationships with faculty and staff and serve as a resource for them regarding academic assistance for students.
• Assist with providing individualized support to graduate students in the form of coaching on study skills, test taking strategies, and time management.

Other Duties (10%)

• Support office-wide initiatives and represent CASE at university-sponsored events such as Open House, Commencement, Orientation and Admitted Students’ Day.
• Perform duties as assigned by the Director for Academic Support & Resources.

Required:

• Master's degree in Higher Education Administration, Teaching, Student Affairs or related field.
• Two or more years of experience in a college or university providing academic support or teaching college students.
• Experience with supervision of student leaders.
• Knowledge of study skills and learning styles literature and resources.
• Ability to establish and maintain harmonious working relationships with members of the college community.
• Ability to manage multiple priorities and meet deadlines.
• Problem resolution skills.
• Strong organizational skills and attention to detail.
• Knowledge and proficiency using MS Office Programs, specifically Microsoft Excel and general reporting knowledge required (or any other software specific to the job).
• Ability to manage confidential materials and maintain confidentiality when working on specific tasks or projects.
• Possess a sense of urgency and ability to prioritize tasks and resources appropriately.
• Demonstrated customer service skills.
• Excellent written, oral communication and computer skills.

Physical Requirements:

• Standing, sitting, manual dexterity, ability to move between offices and floors of buildings
• Ability to meet deadlines and perform well under pressure
• Ability to be physically in attendance at designated worksite during scheduled work hours and to work some evenings and weekends
• Normal range of vision and hearing (with or without correction)
• Ability to lift up to 5 – 10 lbs.

Compensation

The pay range associated with this posting reflects the amount the University reasonably expects to pay for this role at this time. Salary offers are determined based on experience, skills, and qualifications as well as internal equity, market data and pay in comparison to similarly situated employees doing comparable work.

Hiring Range: $70,900-$78,800 per year

Apply

Please attach a cover letter and a curriculum vitae/resume. Finalist candidate(s) for this position will be subject to reference checks and a pre-employment background check as a condition of employment.

Applicants must be authorized to work for any employer in the U.S. MCPHS is unable to sponsor, or take over sponsorship of an employment Visa. MCPHS is also not an E-Verify institution.

About Us

Established in 1823, Massachusetts College of Pharmacy and Health Sciences (MCPHS) is the oldest institution of higher education in Boston, a city that is home to many of the world's top universities and healthcare institutions. We are one of the largest and most highly-ranked schools for health and life sciences, and our alumni and faculty continually distinguish themselves in healthcare settings around the globe. MCPHS has more than 7000 students across campuses in Boston's Longwood Medical and Academic Area (LMA), downtown Worcester, MA and downtown Manchester, NH. Our vision is to empower our Community to create a healthier, more equitable world, which we strive to achieve through our core values of integrity, community, engagement, collaboration, support, and innovation.

We offer competitive salaries and excellent benefits that include a substantial contribution toward the cost of medical, vision, and dental insurance, generous time off, retirement and pension plans, and flexible work arrangements to support work/life balance for our employees while supporting the MCPHS strategic plan.

MCPHS is an equal opportunity employer dedicated to ensuring equal opportunity for all members of the University community. We aim to recruit, develop, and retain the most skilled faculty and staff. All qualified applicants will be considered for employment.