What are the responsibilities and job description for the Copy Clerk, Part-Time position at Mass General Brigham (Enterprise Services)?
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Under the direction of the Release of Information (ROI) Legal Supervisor the individual will ensure all Release of Information requests are reproduced and mailed out timely. The individual will be responsible for copying portions of the medical record and ensuring proper quality assurance checks are performed prior to disclosure.* Accurately mails prepared records by following Mass General Brigham policies and procedures, ROI departmental policies and procedures, Federal Public Health Laws, State Laws, HITECH, and HIPAA regulatory guidelines
* Leverages Electronic Health Record system to validate/process information including but not limited to: patient identifdiers, mailing address, authorizations and commenting functionality
* Utilize Pitney Bowes Web Service and Pitney Bowes postage machine to prepare delivery packages of medical records
* Performs final quality assurance checks on medical record documentation prior to mailing
* Ensures copies of medical records are mailed in accordance with department turnaround times
* Open, sort and redistributes all incoming Release of Information mail and/or fax (USPS, UPS, FedEx, and courier services)
* Engage with other Mass General Brigham departments to ensure proper and timely delivery of non-ROI requests (Billing, Centralized Record Control Center, Deficiency Tracking, Radiology, Pathology, Cardiology etc.)
* Mails return request letters for non-Mass General Brigham entities
* Copies paper charts if required
* Prints medical records from system applications
* Accepts deliveiries for Release of Information requests and supplies
* Utilize RICOH multi-functional device to scan/copy/fax information
* Provides exceptional customer service to patients and/or servers that may present onsite
* Leverages ROI Resource tools daily including the ROI Resource Page, SFA's, etc.
* Meets performance measures/expectations
* Other duties and responsibilities as assigned by supervisor or manager
Qualifications
Education
- Associate degree or high school diploma or equivalent required.
Experience
- Requires 1-2 years related experience with Health Information Management operations
- Understands the components of a medical record, including how a record is maintained, organized and the retrieval of medical documentation in both paper and/or electronic format.
- General knowledge of HIPAA privacy and security rules. Knowledge of state and federal rules and regulations related to the disclosure of protected health information preferred.
- Experience working with Epic clinical applications preferred.
Additional Job Details (if applicable)
Schedule: Monday, Tuesday, Thursday & Friday (Wednesday off)
Hours: 8:00 AM - 4:30 PM EST
On-site location: 121 Inner Belt Road, Somerville, MA 02143
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $25.28/HourlyGrade
2EEO Statement:
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
Salary : $18 - $25