What are the responsibilities and job description for the URGENT Practice Assistant (Front Desk) position at Mass General Brigham and Careers?
Position: Practice Assistant (Front Desk)
Dermatology Consultants at Newton-Wellesley, P.C.
Dermatology Consultants at Newton-Wellesley is a dermatology practice dedicated to providing high quality care for patients with skin concerns. Our physicians have extensive experience in medical, surgical and cosmetic dermatology. We are committed to providing the best possible care, using a comprehensive approach that tailors treatment to patient needs and incorporates the most up to date treatment options. In addition to our physicians, we have a small but tight-knit staff who are happy to answer any questions you have. We believe providing good care requires empathy and respect and are committed to these principles in everything that we do.
Position Responsibilities include but are not limited to:
- Interact warmly with patients at all times, including monitoring the comfort and cleanliness of the office environment
- Strategically manage and optimize appointment scheduling to balance provider availability with patient demand
- Confirm patient arrival, including verifying and documenting all relevant information
- Prepare forms and receive signatures for consent to treat, waivers, etc.
- Maintenance of patient record including personal information, insurance, preferences, pharmacy, and other as directed
- Monitor changes to insurance policy as it pertains to providers and covered services
- Effectively communicate patient concerns with discretion based on need and urgency
- Ensure a seamless appointment experience for patients by effectively communicating scheduling information and addressing any needs or concerns
- Maintain cash drawer and report all payments taken
- Triage incoming information to appropriate personnel including voicemail, faxes, email, and internal messages
The ideal candidate has a minimum of 1-2 years related experience, typing skills, basic Microsoft Office skills, is highly organized and adaptable to changing needs. The candidate should enjoy working with patients and be an effective communicator. We are looking for a full-time (Mon-Fri) role OR a part-time (24 hrs/wk) role.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $21