Food Preparation Attendant / Customer Attendant

Job Overview
We are seeking a motivated and detail-oriented Food Preparation Attendant / Customer Attendant to join our dynamic culinary team. In this role, you will be responsible for preparing and assembling meals, ensuring food safety standards are maintained, and supporting the overall food service operations.

Welcome each customer into the shop upon arrival in a welcoming and professional manner, take customer order, answer questions about menu items and specials, prepare items for orders and help to maintain the cleanliness of the shop

Your enthusiasm for food industry practices and commitment to quality will help create a positive dining experience for our guests. This position offers an exciting opportunity to develop culinary skills, customer service and contribute to a vibrant kitchen environment.

Responsibilities

Food Preparation

• Prepare orders according to customer ticket specifications.
• Follow all policies for correct use of recipes and menu items (correct ingredients, amounts, temperature and presentation).
• Restock shelves, cabinets, bins, soup warmers and coolers behind the counter with items necessary to prepare orders.
• Answers phones to handle questions, to take delivery / to go orders and to record massages. Communicate message promptly and accurately to manager / owner etc. as necessary.
• Keep the coffee station, beverage center and counter stocked with all necessary items.
• Wipe down tables and restock condiments / napkin holders when able.
• Perform dish washing duties during shift and prior to leaving.
• Check the bathroom for toilet paper, paper towels and soap throughout the shift.
• Empty full trash cans in the bathroom, dining area, and behind the counter.
• Notify a manager of all customer complaints and POS System issues immediately.
• Perform all other related duties as requested.

Customer Attendant

• Welcome customers, talk about menu / specials with first time customers and answer questions about the menu.
• Use POS (Point of Sale) System to take customer orders and print tickets.
• Handle cash, credit card, gift cards and discounts etc. accurately and provide customer with receipt.
• Take large and / or special orders and inform management immediately (if applicable).
• Prepare soups, drinks, to go bags and side items when not with customers.
• Answer phones to answer questions and to take delivery / to go orders and to record messages. Communicate messages promptly and accurately to manager and owner etc. as necessary.
• Maintain the coffee station, beverage center and counter stocked with all necessary items.
• Wipe down tables and restock condiments / napkin holders when able.
• Check the bathroom for toilet paper, paper towels and soap throughout the shift.
• Empty full trash cans in the bathroom, dining area, and behind the counter.
• Notify a manager of all customer complaints and POS System issues immediately.
• Perform all other related duties as requested.

Qualifications

• Previous experience in dietary departments and customer service is preferred but not required
• Hands-on experience with menu planning, meal preparation, and cooking techniques
• Knowledge of food safety regulations and proper food handling procedures
• Familiarity with kitchen equipment, knife skills, and food industry standards
• Experience in restaurant or food service environments is highly advantageous
• Strong attention to detail in food presentation and sanitation practices
• Ability to work efficiently in a fast-paced setting while maintaining high quality standards

Join us if you’re passionate about food preparation, eager to learn new culinary skills, and committed to delivering excellent service. We value energetic team players who thrive in collaborative environments and are dedicated to maintaining the highest standards of food safety and quality.

Pay: $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $16