What are the responsibilities and job description for the Office Assistant, Rehab position at Mason Health?
Office Assistant, Rehab: This 0.0 FTE/Per diem position is scheduled to work 8-HR variable shifts as needed.
Compensation: Non-exempt, $24.45/HR-$34.92/HR
- Mental Health & Wellness Resources – Access to Talkspace and the Calm App.
- Employee Assistance Program (EAP)
- Paid Sick Leave
- Nestled in the heart of the Pacific Northwest – Shelton offers the perfect balance of work and lifestyle, with access to top outdoor recreation, local dining, and unique attractions. Located near Olympic National Park and Puget Sound, it’s a gateway to adventure, surrounded by lush evergreen forests, crisp mountain air, and serene waters.
Responsible for answering the telephone, receptionist duties, registering patients, scheduling appointments with appropriate health care provider, entering demographic and financial data into patient record, maintaining record systems, collecting statistical information, and providing support to clinic or hospital staff. Responsible for management of referrals and tracking visits for optimum utilization. Provides a “Patients First” experience and supports a positive workplace by maintaining a professional work environment while completing all assigned tasks in a timely and accurate manner.
- Performs a wide variety of reception, clerical and administrative duties, including answering the telephone, registering patients, entering demographic and financial data into patient record, and maintaining records and systems.
- Manages daily appointment schedules; schedules appointments with appropriate health care providers.
- Interacts with payers and subcontracted providers to facilitate service authorization and payment.
- Completes and updates statistical reports on a daily/weekly/monthly basis for clinic or hospital leadership.
- Collaborates with other healthcare professionals as necessary to ensure smooth continuous care of the patients.
- Uses computers and other basic office equipment to perform tasks.
- Participates in staff meetings, patient care meetings, educational in-services, caregiver orientation and other professional activities. Maintains awareness of policies and procedures and performance standards.
- Consistently demonstrates MGH values and provides all patients/customers with an excellent service experience.
- Other duties as assigned.
- High school diploma or equivalent.
- Physician or Rehab office experience with patient scheduling preferred.
- Current Basic Life Support (BLS) certification, or within 180 days of hire.
Additional Unit-Specific Certification Requirements:
- N/A
Required Knowledge, Skills and Abilities
- Intermediate computer skills, including familiarity with Microsoft Office applications.
- Knowledge of medical billing and coding and medical terminology.
- Experience working with electronic medical records and scheduling systems preferred.
- Knowledge of insurance policies, and applicable government and legal regulations and standards.
- Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience.
- Ability to manage multiple priorities and display flexibility in a fast paced and changing work environment.
Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.
Salary : $24 - $35