What are the responsibilities and job description for the Housing Counselor position at Masis Staffing Solutions?
Masis Staffing Solutions is assisting our non-profit client in Worcester, MA in searching for a Housing Counselor (level based on experience for positions as Case Manager or Specialist) to support individuals and families with housing stability and essential life resources.
This role is ideal for someone with a background in human services, social services, or community support who is looking to make a meaningful impact working directly with underserved populations.
Bilingual English/Spanish is required for higher level/pay positions, and "preferred" for lower level/pay positions but not required.
Compensation & structure:
- Pay range: $21–$27/hour depending on experience and level
- Full-time (40 hours/week)
- Opportunity for temp-to-hire and long-term placement
Schedule: Onsite, Monday through Friday, 8am to 5pm
What you’ll do:
- Support individuals and families facing housing and financial challenges
- Conduct intakes and assessments to understand client needs
- Assist with accessing housing, employment, and community resources
- Provide ongoing support to help clients achieve stability and independence
- Coordinate with internal teams, agencies, and service providers
- Maintain accurate records and manage case documentation
What we’re looking for:
- Background in human services, social services, nonprofit work, or related field
- OR strong administrative/customer-facing experience with interest in mission-driven work
- Strong communication, organization, and empathy
- Ability to manage multiple priorities in a fast-paced environment
- Bilingual (English/Spanish) a plus but not required
Why this role:
- Make a direct impact in your community
- Gain hands-on experience in housing and human services programs
- Join a mission-driven organization supporting individuals and families in need
Salary : $21 - $27