Lot Attendant

About the Role:

The Lot Attendant / Delivery Coordinator for Sales plays a critical role in ensuring the smooth operation of vehicle inventory management and delivery processes within a dealership or sales environment. This position is responsible for organizing, maintaining, and coordinating the movement of vehicles on the lot to optimize space and accessibility, directly impacting sales efficiency and customer satisfaction. The role also involves coordinating vehicle deliveries to customers, ensuring timely and accurate handoffs while providing exceptional service that reflects the company's standards. By acting as a liaison between sales teams, service departments, and customers, the Lot Attendant / Delivery Coordinator helps facilitate seamless communication and operational flow. Ultimately, this position supports the overall sales process by managing logistics and enhancing the customer experience from vehicle arrival to delivery completion.

Minimum Qualifications:

• Valid driver's license with a clean driving record.
• High school diploma or equivalent.
• Ability to operate vehicles safely and efficiently in various weather and lot conditions.
• Basic computer skills to manage inventory and delivery scheduling systems.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Previous experience in automotive lot management or delivery coordination.
• Familiarity with dealership management software and inventory tracking tools.
• Excellent customer service and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of vehicle preparation and inspection procedures.

Responsibilities:

• Manage the organization and cleanliness of the vehicle lot to maximize space utilization and ensure easy access to vehicles for sales and service teams.
• Coordinate and schedule vehicle deliveries to customers, ensuring all necessary documentation and vehicle preparation are completed prior to handoff.
• Assist sales staff by retrieving vehicles for test drives, presentations, and customer pickups in a timely and professional manner.
• Maintain accurate records of vehicle locations, delivery schedules, and any movement on the lot using dealership management systems or inventory software.
• Communicate effectively with sales, service, and administrative teams to ensure smooth coordination of vehicle logistics and resolve any delivery-related issues promptly.

Skills:

The required skills such as safe vehicle operation and organizational abilities are essential for managing the lot efficiently and ensuring vehicles are delivered on schedule. Basic computer proficiency enables the candidate to accurately track inventory and update delivery statuses, which supports seamless communication across departments. Preferred skills like customer service and familiarity with dealership software enhance the ability to coordinate deliveries smoothly and address customer inquiries effectively. Strong communication skills facilitate collaboration with sales and service teams, ensuring that vehicle logistics align with sales goals and customer expectations. Multitasking and prioritization skills are critical in managing multiple vehicle movements and delivery schedules simultaneously, maintaining operational flow and customer satisfaction.