Internet Sales (Experienced BDC Agents)

Mastria Auto Group has proudly served the automotive community for over 50 years. As a family-owned business rooted in integrity, professionalism, and customer-first values, we are committed to creating a workplace where employees feel supported, valued, and empowered to grow. Our team culture is built on ethics, intelligence, dedication, and resourcefulness—and we prioritize true work-life balance with a daily closing time of 6 PM and a dedicated day off during the week.

As we continue to expand, we’re looking for driven and experienced BDC professionals to join our growing team.

What We Offer:

• $100k earning potential
• Competitive daily compensation with wages on demand
• Hourly pay commission bonuses 
• Enjoy a true work-life balance with daily closure at 6 pm and a day off during the week
• Generous paid vacation and holidays to spend quality time with your loved ones
• Comprehensive medical and dental insurance to care for your family’s well-being
• 401K with an employer-matched feature for your financial security
• An inclusive and supportive team culture that value family principles 

Responsibilities:

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
• Managing internet inquiries through dealership website and other online channels.
• Setting up customer appointments for the sales department.
• Follow through on customer leads and build relationships with clients to close sales
• Grow internet sales business and expand current customer base; measured through monthly online percentage.
• Answer customer calls and establish follows-up with sales appointments
• Respond to internet, phone, text and live chat inquiries
• Utilize CRM system daily

Qualifications:

• At least 2 year experience 
• Excellent communication and interpersonal skills.
• Ability to build rapport and establish trust with customers.
• Self-motivated with a positive and outgoing personality.
• Basic knowledge of automotive features and specifications.
• Strong negotiation and closing skills.
• Valid driver’s license and a clean driving record.

If you are passionate about delivering exceptional customer service, possess the required qualifications, and are ready to contribute to the success of Mastria Auto Group, we encourage you to apply.