What are the responsibilities and job description for the Professional Scheduling Coordinator/Receptionist position at Mary's Professional Pet Grooming?
Scheduling Coordinator / Receptionist – Mary’s Professional Pet Grooming
Location: Glendale & Peoria, AZ
Pay: $17–$20/hour (based on experience)
Job Type: Full-Time
About Us
Mary’s Professional Pet Grooming is a busy, well-established grooming salon serving clients throughout the Phoenix metro area and beyond. Our reputation is built on quality, consistency, and genuine care for every pet that walks through our doors. Many of our clients travel across the Valley to see us, which means steady demand, consistent scheduling, and a reliable workflow for our team.
We are more than a haircut-focused salon. We take pride in supporting skin and coat health, comfort, and long-term wellness through thoughtful grooming and targeted care. Our work is detail-oriented, but also rewarding and relationship-driven.
What It’s Like Working Here
This is a fast-paced front desk role in a busy salon, but it is also structured and supported. You will not be guessing what to do or working in chaos. You’ll be part of a team where communication matters, expectations are clear, and everyone works together to keep the day running smoothly.
Most days are a steady flow of:
- Greeting regular clients and their pets
- Managing a consistent schedule of appointments
- Answering calls and helping new and returning clients
- Coordinating with groomers and bathers so the day stays on track
If you enjoy staying organized, interacting with people and pets, and being the “hub” of a busy team, this role fits well.
Position Summary
We are looking for a friendly, organized, and reliable Scheduling Coordinator / Receptionist to manage front desk operations, schedule appointments, support client communication, and help maintain a welcoming and professional front-of-house environment.
What You’ll Do
Client Experience & Scheduling:
- Greet clients in person and over the phone in a professional, friendly manner
- Manage scheduling through phone, email, and online inquiries
- Book grooming and bathing appointments accurately and efficiently
- Communicate schedule updates and special instructions to staff
- Confirm appointments and follow up with clients as needed
- Maintain accurate client records and process payments
Front Desk & Administrative Support:
- Keep appointment books, client records, and payments organized
- Assist with retail product organization and basic inventory tracking
- Support daily operational flow and assist with reporting as needed
- Coordinate with management on scheduling and staffing needs
Front-of-House Care:
- Keep the reception area clean, organized, and welcoming
- Wipe down surfaces, tidy retail displays, and maintain presentation standards
- Handle light cleaning throughout the front desk area as needed
- Ensure clients always walk into a professional, well-kept space
What We’re Looking For
- Strong communication and organization skills
- Friendly, professional, and team-oriented attitude
- Ability to multitask in a fast-paced environment
- Comfortable interacting with pets and clients throughout the day
- Reliable, punctual, and consistent
- Professional appearance and presentation
Schedule
- Standard hours: 8:00 AM – 5:00 PM
- Must be reliable and consistent with attendance
- Ability to stay engaged and responsive throughout the workday as scheduling needs shift
Employment Terms
- All new hires are subject to a 90-day introductory period focused on training, performance, attendance, and overall fit within the team
- Employment is at-will in accordance with Arizona law
Why Work With Us
- Consistent hours in a high-volume, established salon
- Supportive team environment with clear expectations
- Structured workflow (no guessing or chaos)
- Opportunity for advancement into grooming or other salon roles
- Work around animals in a professional, well-run environment
Perks
- Hourly pay based on experience
- Employee discount on retail products
- Ability to wash your own dog at the salon
- Flexible scheduling options (when available)
Check Us Out in Action
Want to see what working here looks like? Check out our salon, our team, and the dogs we care for every day:
- Website: www.marysprofessionalpetgrooming.com
- Instagram: https://www.instagram.com/marysprofessionalpetgrooming/
- TikTok: https://www.tiktok.com/@maryspetgrooming
- Facebook: https://www.facebook.com/maryspropetgroom
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Life insurance
- Professional development assistance
- Retirement plan
Work Location: In person
Salary : $17 - $20