What are the responsibilities and job description for the Dental Office Front Desk position at Marvel dental?
Company Overview
We are in a brand new state of the art office in Burleson, dedicated to providing exceptional dental care with a focus on patient comfort and satisfaction.
Summary
We are seeking a Front Desk Agent to join our dynamic team at our Burleson dental office. This role is essential in creating a welcoming environment for our patients and ensuring smooth operations at the front desk, contributing significantly to our mission of delivering outstanding dental services.
Responsibilities
- Greet and assist patients as they arrive at the office.
- Manage patient scheduling and appointment confirmations.
- Maintain patient records and ensure compliance with HIPAA regulations.
- Answer phone calls and respond to inquiries with professionalism.
- Process patient intake forms and manage documentation review.
- Collaborate with dental staff to ensure efficient office operations.
- Provide excellent customer service to enhance patient experience.
- Qualifications
- Minimum 1 year dental front desk experience required.
- Proven experience in a medical or dental front desk role.
- Strong knowledge of dental terminology.
- Familiarity with HIPAA regulations and medical collections processes.
- Excellent communication and customer service skills.
- Proficient in Eaglesoft.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Bilingual skills are a plus but not required.
- Call-To-Action
- If you are passionate about providing exceptional patient care and want to be part of a growing team, we invite you to apply today and help us make a difference in our community!
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Employee discount
- On-the-job training
- Paid training
Work Location: In person
Salary : $17 - $26