What are the responsibilities and job description for the Auto Body Receptionist - Customer Service Associate position at Marty Cancila Dodge Chrysler Jeep?
Marty Cancila Dodge, Chrysler, Jeep is currently hiring for a full-time Auto Body Receptionist - Customer Service Associate to help our customers and provide general office support in the Florissant, MO area. This office position earns a competitive salary of $24,900 to $29,100 per year depending on experience.
In addition to competitive pay and our supportive culture, we offer our Auto Body Receptionists - Customer Service Associates the following benefits:
- Health
- Dental
- Vision
- 401(k)
- Paid time off (PTO)
- Retirement plan
- Flexible scheduling
- Referral program
- Employee discounts
- Paid training
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This full-time office role typically works Monday through Friday from 8:00 AM to 5:00 PM with opportunities to earn overtime.
As an Auto Body Receptionist - Customer Service Associate, you're the first point of contact for our customers, greeting them with a friendly and professional demeanor both in person and over the phone. You carefully listen to their needs, answer any questions they may have, and direct them appropriately, whether that means taking payments or connecting them with the right person.
But that's not all - you also reach out to customers to follow up on payments and appointments as needed, ensuring that they receive the highest level of service and satisfaction. As a key member of our team, you play an important role in our administrative functions, from reconciling accounts payable to scanning files and managing repair orders in our computer database. With your sharp attention to detail, you ensure that everything runs smoothly and efficiently. Seeing our company thrive and succeed thanks to your efforts is rewarding, but witnessing your own personal and professional growth while working with us is the greatest benefit of all!
HIT THE ROAD WITH MARTY CANCILA DODGE, CHRYSLER, JEEP
When it comes to dealerships, there's a lot that sets us apart from the competition. Founded over 45 years ago, our dealership offers a diverse selection of both new and used Chryslers, Dodges, Jeeps, and RAMs. We've always prioritized fantastic customer service, making each car shopping experience "Fast, Friendly, and Hassle-free." We don't just sell vehicles; we take care of them too! Customers can trust our talented team to maintain and repair their vehicles, keeping them on the road for years to come. It's no wonder we've won many awards and accolades over the years.
Of course, we would never have reached this level of success without our top-performing team. Our employees are extremely important to us, so we thank them by offering a great work environment in which they can thrive. We offer many opportunities for growth, rewarding those who go above and beyond for the company and our customers. Additionally, we provide excellent benefits on top of competitive wages. Invest in yourself and your career; join us!
OUR IDEAL AUTO BODY RECEPTIONIST - CUSTOMER SERVICE ASSOCIATE
- Helpful - you enjoy finding solutions for others
- Independent - you work well with limited direct supervision
- Efficient - you manage your time effectively and consistently meet deadlines
If this sounds like you, keep reading!
REQUIREMENTS FOR AN AUTO BODY RECEPTIONIST - CUSTOMER SERVICE ASSOCIATE
- 2 years of experience in a collision repair facility
- Experience working with direct repair programs (DRPs) and insurance carriers
- Ability to work overtime and flexible hours as needed
- Basic computer knowledge and typing skills
- 18 years of age
Experience with CCC estimating system and other auto collision industry software would be a plus! If you meet the above requirements, we need you. Apply today to join our team in this office role!
Location: 63033
Salary : $24,900 - $29,100