Family Barn Recreation Ambassador

POSITION SUMMARY:

The Family Barn Recreation Ambassador plays a vital role in creating a fun, welcoming, and

safe environment for all members and guests at Martis Camp. Ambassadors support daily

Family Barn operations and recreation programming across a variety of indoor and

outdoor venues, including bowling, gymnasium, art loft, theater, gym, Nordic Shed, and

surrounding parks and amenities throughout Martis Camp.

This position blends hands-on guest service with operational excellence, ensuring every

recreation area is clean, organized, and ready for member enjoyment. Ambassadors

embody Martis Camp’s signature standard of hospitality by anticipating needs, maintaining

equipment, and engaging members in a genuine and professional manner.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Member Service & Experience

• Provide a warm, friendly, and professional welcome to all members, guests, and
  
  

colleagues.

• Serve as a knowledgeable resource for Family Barn and Recreation programs,
  
  

schedules, and amenities.

• Assist members with reservations, equipment rentals, and general inquiries
• Promote upcoming events, lessons, and experiences with enthusiasm and accuracy
• Respond promptly and courteously to member requests, ensuring all needs are met
  
  

with Martis Camp standards.

• Maintains parks and recreation facilities throughout Martis Camp, keeping all spaces
  
  

clean, safe, organized, and ready for exceptional member experience.

Daily Operations & Facility Upkeep

• Open and close the Family Barn following established checklists, ensuring all
  
  

recreation areas are member ready.

• Maintain cleanliness, organization, and presentation of member spaces including
  
  

the Bowling Alley, Billiards, Game Room, Art Loft, Theater, Kids’ Corral, and Gym.

• Ensure all TVs, music systems, and lighting are turned on and set appropriately for
  
  

the day’s activities.

• Monitor facility usage and record accurate daily counts
• Keep recreation equipment clean, organized, and in good working order (games,
  
  

balls, skates, bowling shoes, craft supplies, etc.).

• Assist with basic maintenance, reporting any repairs or replacement needs to the
  
  

Recreation Manager.

• Support Family Barn events by helping with setup, hosting, and teardown
  
  

Winter Season & Nordic Shed Operations

• Oversee and organize the Nordic Shed during winter operations, maintaining an
  
  

inviting and efficient space for members.

• Assist with fitting, checking out, and collecting Nordic skis, snowshoes, and sleds
• Ensure all outdoor recreation equipment (skis, poles, boots, snowshoes, sleds,
  
  

helmets) are clean, dry, and properly stored after each use.

• Maintain accurate inventory of equipment and monitor for damage or replacement
  
  

needs.

• Keep walkways, shed entryways, and surrounding recreation zones clear of snow
  
  

and safe for guest access.

• Support special winter programs and events such as sledding, snowshoe nights, and
  
  

winter family gatherings.

• Communicate weather and trail updates to the Recreation Manager and members as
  
  

needed.

Summer Season Pool Deck & Aquatics Support

• Assist the Recreation Manager and Aquatics Coordinator in maintaining the Family
  
  

Barn Pool Deck.

• Welcome and check in members and guests at the pool entrance, ensuring a friendly
  
  

and organized experience.

• Help maintain pool cleanliness and presentation, including straightening furniture,
  
  

collecting towels, and keeping the deck free of debris.

• Support towel service, pool toy organization, and daily laundering duties
• Collaborate with the lifeguards and food and beverage teams to ensure safety and
  
  

service consistency.

• Assist with summer recreation programs, pool games, and family activities
• Clean, dry and fold the pool towels in the pool house laundry room
  
  

Teamwork & Communication

• Work collaboratively with fellow Ambassadors, Coordinators, and Managers to
  
  

ensure seamless operations and consistent service delivery.

• Attend recreation meetings and training courses as scheduled
• Communicate effectively about member feedback, maintenance needs, and
  
  

operational updates.

• Support cross-departmental collaboration with Food & Beverage, Folk School and
  
  

Youth Programs teams.

QUALIFICATIONS:

• Previous experience in hospitality, recreation, or guest services preferred
• Strong communication, organizational, and interpersonal skills
• Positive, proactive, and team-oriented attitude
• Comfortable working in both indoor and outdoor environments in varying weather
  
  

conditions.

• Ability to remain calm, professional, and solutions-focused in a busy guest-facing
  
  

environment.

PHYSICAL REQUIREMENTS:

• Ability to stand or walk for extended periods and move between indoor and outdoor
  
  

recreation spaces.

• Must be able to lift, carry, and move equipment up to 25 lbs
• Comfortable working outdoors in winter conditions
  
  

WAGE AND BENEFITS:

• Hourly wage of $18-24 /hour
• Martis Camp gear; uniforms provided when required for the position.
• Establish professional connections with industry leaders in hospitality, golf, and other specialty fields.
• Incentives and pay increases for each season you're invited to return.
• Scholarship opportunities
• WorkTango Ambassador Recognition Program
• Ambassador Celebration and Recognition Events
• Retail Spa and Golf shop discounts
• Free Ambassador Golf & Tennis Clinics (when available)
• Summer and winter uniforms provided including footwear
  
  

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