What are the responsibilities and job description for the FIELD TRAINING MANAGER position at Martins Restaurant Systems Inc?
REPORTS TO: Owner/Chief Executive Officer
RESPONSIBILITIES:
- Provides training for all aspects of operations.
- Develops outlines, classes and tests.
- Works with Operations, Human Resources, and Accounting to ensure that operations performance issues are addressed.
- Writes, updates and issues procedures and policies.
- Develops training materials for on the job training.
- Writes and updates training books.
- Keeps abreast of and trains others on ongoing safety issues.
- Consults with all levels of the company.
- Works with the Restaurant Training Managers.
- Oversees trainees during the prescribed length of training course(s).
- Conducts orientation and trainings.
- Administers tests.
- Conducts follow-ups.
- Conducts evaluations.
- Oversee promotion and termination matters for trainees.
- Ability to perform any function within the restaurant's operations.
- Presents the company in the best possible light to managers, employees, customers and the general public.
- Satisfies all work responsibilities within requisite time frames.
- Conducts trainings in a classroom environment and teaches skills such as Serv Safe, scheduling, ordering, interviewing, team building, communication, conflict management, training others, time management and organization.
- Writes and updates job descriptions and maintains training history on management staff.
- Attends and contributes to management meetings at various levels.
- Required to work 40 hours per work week, and will be in the restaurants and in the corporate office as necessary.
- Other duties as assigned.
SKILLS/KNOWLEDGE:
- Operate the register system and restaurant equipment.
- Troubleshoot restaurant operations and equipment problems.
- Adhere to safe food practices as well as the company's food quality standards.
- Possess strong organizational planning and follow-up skills.
EDUCATION:
- High school graduate. College degree, or college classes in business and/or management related subjects preferred.
Salary : $65,000 - $80,000