Point of Sale Specialist II

Job Title: Point Of Sale Specialist ll

Department: Accounting

Reports To: Billing Manager

Come join our team as a Point of Sale Specialist II! We started with pastries handmade by Lois and Lloyd Martin produced inside of a garage and we have boomed into a multi-facility company where our many products are produced by machines and shipped domestically and internationally. Talk about a rich history and exciting future! As an employer of choice we offer physical, emotional, financial and professional benefits including 401k, disability insurance and paid holidays.

Summary: As a member of the Martin’s family, the Point of Sale Specialist II assists with all aspects of Scan Based Trading (SBT) and Billing weekly settlement.

Essential Duties and Responsibilities: include the following: Other duties as assigned.

* Utilizes strong analytical skills to communicate discrepancies and suggest ways to resolve issues

* Works with internal (i.e. sales, MIS, accounting teams) and external stakeholders to ensure smooth SBT rollouts.

* Assists with coordinating POS communication of information between departments internally and externally.

* Review/analyze different chains portals to ensure correct pricing and sales

* Document and maintains written instructions for all POS processes

* Aligns with best practices and plans with big picture in mind

* Verifies that all Point of Sale (POS) was properly given to Wholesalers, Independent Distributors, and Company routes

* Identify and investigate discrepancies between expected and actual POS scans, resolving issues in a timely manner to support accurate billing settlement

* Analyze POS data to identify trends, patterns, and anomalies across stores, categories, and products

* Collaborate closely with the Billing Manager to ensure POS data aligns with invoicing and settlement processes

* Correct and resolve POS issues promptly to prevent delays in billing cycles and financial reconciliation

* Works with Scan Based Trading (SBT) Process Specialist to ensure smooth SBT rollouts

* Maintain detailed documentation of POS reviews, corrections, and identified trends for reporting purposes

* Audit POS data at both the chain-store and individual product levels to confirm accurate receipt and recording of POS

* Utilize reporting tools and software to visualize POS data and present trend analysis to stakeholders

* Build and develop detailed reports that clearly communicate POS performance, discrepancies, and actionable insights

* Communicate findings and recommended corrections to External and internal stakeholders

* Other duties or special projects assigned

* Provide training to internal team members

* Adjusts POS scans as needed

* Researches and resolves POS Wholesaler Settlement questions (WSS)

* Providing excellent Customer service to Wholesaler and independent Operators

* Maintain and heathy work environment with SBT and Billing team

* Review and validate Point of Sale (POS) data to ensure accuracy and completeness across all store locations

* Verify that all promotions, discounts, and pricing adjustments are correctly reflected in the POS system prior to settlement

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Experience with POS systems and retail transaction data

* Strong analytical skills with the ability to identify trends and discrepancies

* High attention to detail and accuracy

* Ability to work cross-functionally, particularly with billing and finance teams

* Proficiency in Excel/spreadsheet tools for data analysis

Education and/or Experience:

* High School Diploma or GED;

* Associates degree in Accounting, Finance or related area

* Three or more years of industry knowledge and/or business experience;

Language Skills:

Ability to read and interpret documents such as procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively one on one and before groups of customers or employees of organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

* Proficiency knowledge of Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and SharePoint.

* Ability to learn internal data analysis processes and new technologies.

Other Knowledge, Skills and Abilities:

* Desire to become proficient in data analysis tools.

* Team player and customer service driven.

* Ability to work with minimal supervision.

* Ability to work extended hours as required.

* Ability to handle multiple assignments on a timely basis, with a high degree of accuracy.

* Demonstrate problem solving, analytical abilities and decision-making where problems are complex.

* Strong interpersonal and facilitation skills.

* Ability to adapt quickly to changing controls environment.

* Quickly grasp understanding of company policies and procedures.

* Ability to prioritize assignments/projects and multi-task within restricted time constraints.

* Ability to network and collaborate cross-functionally across all areas relating to company activities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or

crawl and talk or hear. The employee must occasionally lift and/or move up to 10-25 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer (EOE)