Commercial Lines Customer Service Representative

Ready to Build Your Career in Insurance?

Are you organized, detail-oriented, and someone who enjoys helping people? Whether you have experience in the insurance industry or a few years of professional office experience, this could be a great opportunity to take the next step in your career!

We are partnering with a nationally recognized, award-winning insurance organization seeking a Commercial Lines Customer Service Representative (CSR) to join its team in Derby, CT.

The best part? Insurance experience is not required! Our client is willing to train the right individual who brings strong communication skills, a positive attitude, and a willingness to learn.

What You'll Do

• Support the Commercial Lines team with day-to-day client service and administrative responsibilities.

• Assist with insurance policy documentation, updates, and service requests.

• Respond to client inquiries and help ensure a positive customer experience.

• Maintain accurate client records and documentation.

• Work closely with Account Managers and other team members to keep processes running smoothly.

• Help coordinate renewals, policy changes, and other insurance-related activities.

• Develop your knowledge of Commercial Lines insurance through hands-on experience and training.

What We're Looking For

• Previous experience in customer service, office administration, or a professional business environment.

• Commercial Lines insurance experience is a plus, but not required.

• Strong organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Comfort working with technology and learning new systems.

• Ability to manage multiple priorities in a fast-paced environment.

• A team-oriented mindset and a willingness to learn and grow.

Why Consider This Opportunity?

• Training & Development: An opportunity to learn the insurance industry with support from experienced professionals.

• Career Growth: Build valuable skills and explore long-term opportunities within the insurance industry.

• Technology & Resources: Work with an organization investing in modern tools and technology to make everyday work more efficient.

• Collaborative Culture: Join a people-first environment that values teamwork, professional development, and employee success.

• Stability & Opportunity: Become part of a nationally recognized organization with a strong reputation and continued investment in its people.

Interested in Learning More?

Whether you're already working in Commercial Lines insurance or looking to transition your customer service and administrative experience into a new industry, we'd love to connect!

Apply today to learn more about this opportunity and how it could fit into your career goals.