What are the responsibilities and job description for the Account Manager position at Martin Environmental Services, Inc?
Company Description
Martin Environmental Services, Inc. is a service-disabled, veteran-owned waste management company with a focus on delivering exceptional service to individuals and communities. Dedicated to sustainability and community well-being, the organization aims to set the industry standard in waste management. With its values rooted in service and innovation, Martin Environmental strives to make a lasting positive impact in the areas it serves.
Role Description
This is a full-time, on-site role for an Account Manager based in LaGrange, Georgia. The Account Manager will oversee client accounts and relationships to ensure customer satisfaction and business retention. Responsibilities include managing service requests, addressing client inquiries, overseeing accounts receivables, and identifying opportunities to enhance service delivery. The role also involves liaising with internal teams to resolve issues and contribute to business growth.
Qualifications
- Customer service and relationship management skills, including the ability to address client needs effectively and maintain strong client satisfaction.
- Sales and negotiation abilities to identify opportunities for growth within existing accounts and establish new client relationships.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple accounts.
- Proficiency in communication, both verbal and written, and the ability to present information clearly to clients and team members.
- Analytical and problem-solving skills to address customer challenges and provide effective solutions.
- Familiarity with waste management or related industries is a plus.
- Experience using account management or CRM software is an advantage.
- Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent practical experience.