Sr. Operations Manager Warehouse Nights (Warehouse)

Description

Purpose:  

The primary purpose of this position is to oversee the nightly activities of the warehouse operation. This begins with overseeing the selecting of products and the correct loading of trucks while promoting quality and productivity with each transaction, and providing a safe and enjoyable work environment. Additional tasks to include putaway of merchandise, replenishments, overnight will-calls and samples. This position provides operational direction and leadership to all associates supporting distribution requirements.  Encourages and enables personal and professional growth of DC management and hourly associates.   

Essential Functions:

• Establishes and maintains a culture of open, honest communication, and one of shared concern for the well-being and genuine respect of all Distribution associates.  Encourages opportunities for participation, collaboration, and teamwork at all levels within the Distribution organization.  Requires a management style among Supervisors which promotes an atmosphere of high performance, superior customer service, and innovation, while never compromising management’s integrity among our hourly associates.   
• Establish priorities and ensure compliance. 
• Establish and maintain production schedule at night. 
• Coordinates the Department’s planning activities with Delivery and Warehouse Days. 
• Ensuring appropriate staffing levels and operating schedules to meet outbound volume requirements and customer delivery schedules. 
• Maintain Key Performance Indicators (KPIs) to measure and drive operational performance. 
• Meet established sales, customer service and warehouse expectations. 
• Maintain staffing and equipment needs for the operation. 
• Train and develop managers and supervisors for the warehouse operation. 
• Work closely with unionized labor force and its representatives to maintain a clean and safe workplace. 
• Cross-train all managers to ensure proper department coverage and development. 
• Work closely with Supervisors and Director to ensure compliance with company and department policies and procedures; recommend improvements as needed as well as to collective bargaining agreements. 
• In consultation with Supervisor or Director, administer disciplinary action as needed.  
• Ensure proper allocation of resources to complete daily workload in a timely and cost-efficient manner. 
• Ensure accurate and timely completion of daily workload with strong focus on customer service while controlling costs. 
• Evaluate daily performance and shift resources as needed. 
• Ensure a safe and clean workplace to avoid injuries and handle Workers Compensation matters for employees injured on the job.  Assist Director of Warehouse Operations with all safety awareness and accident prevention programs. Broad knowledge and understanding of OSHA regulations. 
• Ensure that the Paylocity time-management system is properly utilized by employees in order to achieve accurate payment.  Partner with payroll department to ensure employer pay is processed accurately. 
• Comply with inventory management and asset protection guidelines.  
• Ability to function effectively in multi-union warehouse environment. 
• Ability to work in a fast-paced and demanding environment. 

Requirements

• High School Diploma. 
• Minimum 5 years of Warehouse Management.  
• Above average computer skills, knowledge of Word, Excel.  In-depth knowledge of Warehouse Management Systems.  Knowledge of the conveyor system and automated warehouse. 
• Skill in conflict resolution and negotiation.   
• Skill in effective, clear and persuasive oral and written communications; Ability to lead, motivate and secure performance of staff positions in achieving key performance goals. Forklift experience and CDL is a plus.  

Salary : $93,000 - $105,000