Operations Manager, Nights (Quality Beverage)

Description

Position Overview:

The primary purpose of this position is to oversee the daily activities of the warehouse operation. This begins with the accurate receiving and put away of merchandise and replenishments.  This position could oversee the selecting of products and the correct loading of trucks while promoting quality and productivity with each transaction and providing a safe and enjoyable work environment. This position provides operational direction and leadership to all associates supporting distribution requirements. Encourages and enables personal and professional growth of DC management and hourly associates.

Key Accountabilities:

• Establishes and maintains a culture of open, honest communication, and one of shared concern for the well-being and genuine respect of all Distribution associates. Encourages opportunities for participation, collaboration, and teamwork at all levels within the Distribution organization. Requires a management style among Supervisors which promotes an atmosphere of high performance, superior customer service, and innovation, while never compromising management’s integrity among our hourly associates.
• Establish priorities and ensure compliance.
• Establish and maintain daily production schedule.
• Coordinates the Department’s planning activities with Delivery and Sales.
• Ensuring appropriate staffing levels and operating schedules to meet inbound and outbound volume requirements and customer delivery schedules.
• Maintain Key Performance Indicators (KPIs) to measure and drive operational performance.
• Meet established sales, customer service and warehouse expectations.
• Maintain staffing and equipment needs for the operation.
• Train and develop managers and supervisors for the warehouse operation.
• Work closely with unionized labor force and its representatives to maintain a clean and safe workplace.
• Cross-train all managers to ensure proper department coverage and development.
• Work closely with Supervisors and Director to ensure compliance with company and department policies and procedures; recommend improvements as needed as well as to collective bargaining agreements.
• In consultation with Supervisor or Director, administer disciplinary action as needed.
• Ensure proper allocation of resources to complete daily workload in a timely and cost-efficient manner.
• Ensure accurate and timely completion of daily workload with strong focus on customer service while controlling costs.
• Evaluate daily performance and shift resources as needed.
• Ensure a safe and clean workplace to avoid injuries and handle Workers Compensation matters for employees injured on the job. Assist Director of Warehouse Operations with all safety awareness and accident prevention programs. Broad knowledge and understanding of OSHA regulations.
• Comply with inventory management and asset protection guidelines.
• Ability to function effectively in multi-union warehouse environment.
• Ability to work in a fast-paced and demanding environment.

Requirements

Knowledge/Skills/Abilities:

• Provide back-up on floor coverage
• Train, support, and coach next level of management in preparation for advancement
• Work closely with the safety manager to support all safety initiatives.
• Other duties as assigned

Education/Experience/Training:

• Education: Bachelor’s degree, in business or Supply Chain preferred
• Experience (Minimum Needed): Minimum 5 years of Supply Chain
• Specialized Knowledge Needed for Performance of Job: Above average computer skills, knowledge of Word, Excel, PowerPoint and Access. In-depth knowledge of Warehouse Management Systems and Crane Technology. Knowledge of the conveyor system and automated warehouse
• Special Skills: Skill in conflict resolution and negotiation
• Other: Skill in effective, clear and persuasive oral and written communications; Ability to lead, motivate and secure performance of staff positions in achieving key performance goals.

Physical Demands and Environment:

• Work performed requires or no measurable physical exertion, may be required to lift objects weighing up to 10 pounds
• Work requires frequent standing or walking throughout the work day
• Work requires a significant level of mental concentration required to manage multiple complex tasks requiring continual mental and visual focus
• Works in a warehouse environment with regular exposure environmental factors such as odor, noise, dust, heat, cold or chemicals

At Quality Beverage, we take pride in creating an environment where you can bring your best self to work. We aim to be an employer of choice where everyone feels a sense of belonging. We demonstrate this commitment through our dedication to Diversity, Equity & Inclusion and by offering a robust benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401K plan, and employee discounts. We welcome everyone to apply and join a company that believes its employees are its greatest asset!

Quality Beverage is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by state, federal, and local laws. We also comply with applicable state and local laws governing nondiscrimination in employment in every location where we have facilities.

EEO M/F/D/V

NOTE: This job description covers the essentials but isn’t exhaustive. Employees may be asked to take on additional tasks or duties to help meet the evolving needs of our organization.

Salary : $81,000 - $90,000