Residential Specialist

Job Summary: The Residential Specialist supports participants by providing a stable, supportive housing environment. Responsibilities include completing intake procedures, maintaining participant files, conducting evaluations, and overseeing day-to-day activities. The role ensures program compliance, safety, and participant accountability through consistent documentation in the organization’s database tracking system. This is a 24/7 facility, and flexibility in scheduling is essential.

Essential Functions:

• Provide new participant orientation and ensure timely, accurate data entry in the database tracking system.
• Maintain compliance in the sober living environment, including drug and alcohol screening procedures.
• Conduct and document participant living area inspections; provide feedback and guidance on life skills
• Review Service Statistics and correct data as needed.
• Conduct weekly client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education.
• Ensure adherence to policies regarding personal belongings and pest control.
• Record detailed observations in logs, files, and the data tracking system; share pertinent updates with case management.
• Conduct bed checks according to curfew regulations.
• Follow CPS reporting procedures; collaborate with HHSA as needed to ensure child safety.
• Ensure client compliance with house rules and guidelines.
• Monitor breakfast, lunch, and dinner attendance of children in accordance with the Department of Education’s food grants encouraging balanced meals for children.
• Maintain safe, clean environments and enforce program rules and procedures.
• Provide crisis intervention and management as needed.
• Facilitate monthly resident house meetings and attend staff meetings as assigned.
• Assist with ordering program supplies as directed.
• Promote and maintain positive communications and working relationships among staff, volunteers, and clients.
• Support Shared Living Responsibilities and collaborate with Facilities and data systems staff to submit and track maintenance or service requests through the organization’s internal reporting system.
• Work well in emergency situations
• Provide light housekeeping support as needed (e.g., room resets, folding linen).
• Perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Qualifications:

• High school diploma or GED, preferred.
• One year of related experience or training, or a combination of education and experience (including at least six months in Social Services or direct client/public-facing roles).
• Two years in social services, one-year experience in a residential program, preferred.
• Must obtain Riverside County Food Handler’s certification prior to or upon hire.

Other:

• Bilingual English/Spanish a plus
• First Aid/CPR Card
• Initial NVCR training certificate and yearly recertification

Skills:

• Commitment to and understanding of the mission, values, and CREED of Martha’s Village & Kitchen, demonstrating integrity, compassion, and service.
• Must have basic computer knowledge and keyboarding
• Bilingual (English/Spanish), preferred
• Ability to document critical participant information clearly and accurately in a database tracking system
• Ability to work effectively with participants and volunteers.
• Highly developed interpersonal skills and the ability to work objectively with a diverse population.
• Ability to function as a team player while supporting organizational goals with minimal supervision.
• Strong decision-making skills aligned with organizational policies and procedures.
• Effective verbal and written communication skills.

Language Skills: Ability to read and interpret documents such as policy and procedure manuals, safety rules, and operating and maintenance instructions. Ability to accurately write and record incidents for the purpose of logging client incidents and progress reports. Ability to speak effectively one-on-one to clients, groups of clients, customers, and the general public.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 40 pounds and lift and place clients’ personal items weighing up to 20 pounds in overhead storage without assistance. Specific vision abilities required by this job include ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate with high level of activity.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Work Location: In person

Pay: $18.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Life insurance
• Parental leave
• Referral program

Work Location: In person

Salary : $18