Front Desk Receptionist

The Pediatric Dentistry & Orthodontics of Palm Springs is seeking a reliable, dependable, conscientious, and experienced dental personality to fill the Front Office role. QUALIFIED APPLICANTS ONLY, a minimum of 1 year dental front desk required. This is a full-time position , 24 hours per week Monday through Wednesday, 7:45am-4:45pm.

Experience with dental/medical software is necessary, and a requirement. Hands-on experience with Weave and Dentrix is helpful. This is not a full-on training opportunity. Candidates with comparative experience (i.e. medical/dental) will be considered.

Your error-free resume, and opportunity specific cover letter )no general cover letters), should be uploaded here. Qualified candidates will be contacted to schedule an interview.

Job Duties include but are not limited to:

• greet patients
• register new patients according to established office protocols
• assist patients to complete all necessary forms and documentation
• verify and update patient information
• inform patients of dental office procedures and policy
• move patients through appointments as scheduled
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• organize referrals to other medical specialists
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options
• arrange payment schedule with patients
• prepare and mail billing statements
• check and verify insurance eligibility and benefits
• prepare claim forms for dental insurance
• arrange supporting documents for insurance claims
• sort and distribute incoming and outgoing post
• monitor and maintain inventory of office supplies
• update patient education materials
• maintain a professional reception area
• safeguard patient privacy and confidentiality

Education and Experience

• general education degree or high school diploma
• knowledge of dental terminology, procedures and diagnosis
• knowledge of computer and relevant software applications
• knowledge of general administrative and clerical procedures
• working knowledge of dental insurance

*Key Competencies and Skills

• communication skills
• information collection and management
• planning and organizing
• accuracy
• customer service skills
• team work
• initiative
• adaptability
• confidentiality

Work Remotely

• No

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• Paid time off

Experience:

• Dental Front Office: 1 year (Required)

Work Location: In person

Salary : $20 - $24