What are the responsibilities and job description for the Youth Navigator position at Marshall University?
Position Summary: The Navigator is responsible for providing comprehensive case management, care coordination, outreach, and navigation services to transition-age youth and young adults (ages 16–26). The Youth Navigator serves as a trusted partner, helping participants identify strengths, overcome barriers, and access coordinated services that promote health, education, employment, housing stability, behavioral health, and overall well-being.The Youth Navigator will build collaborative relationships with community providers, educational institutions, workforce partners, healthcare organizations, and social service agencies to ensure participants receive timely, coordinated, and person-centered care. This position utilizes trauma-informed, culturally responsive, and youth-driven practices to empower young adults toward self-sufficiency and long-term success.
Essential Functions
Essential Functions
- Conduct outreach and engagement activities to identify and connect with eligible youth and young adults through schools, community organizations, healthcare providers, workforce partners, and community events.
- Complete participant intake, screening, strengths-based assessments, and eligibility determination for COE services.
- Develop individualized service and goal plans in collaboration with participants, incorporating education, employment, health, behavioral health, housing, transportation, and other supportive service needs.
- Provide ongoing care coordination through regular meetings, follow-up contacts, home or community visits (as appropriate), and progress monitoring.
- Serve as the primary point of contact for participants, providing guidance, advocacy, encouragement, and system navigation throughout their participation in the COE.
- Coordinate referrals and facilitate access to internal and external resources, ensuring warm handoffs and continuity of care.
- Build and maintain collaborative partnerships with community agencies, educational institutions, healthcare providers, behavioral health organizations, employers, and workforce development programs.
- Monitor participant progress toward established goals and modify service plans as needed.
- Assist participants with crisis intervention, problem-solving, and barrier reduction while maintaining appropriate professional boundaries.
- Maintain accurate, timely, and confidential participant records, case notes, assessments, referrals, and outcomes in accordance with agency policies and funding requirements.
- Collect program data and assist with quality improvement initiatives, grant reporting, and performance outcome measures.
- Participate in multidisciplinary team meetings, case conferences, trainings, and community collaborative meetings.
- Represent the Center of Excellence at outreach events, networking opportunities, and community presentations.
- Maintain knowledge of local resources, emerging community needs, and best practices in youth engagement and care coordination.
- Perform other duties as assigned.
Required Qualifications
Education
- Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, Public Health, Criminal Justice, Education, or a closely related field.
Experience
- One – two years of experience in case management, care coordination, youth services, behavioral health, workforce development, or community-based human services preferred.
- Experience working with transition-age youth (16–26), underserved populations, or individuals experiencing barriers to education, employment, housing, or healthcare preferred
Preferred Qualifications
Education
Experience
Posting Detail Information
Posting Number MR0886 Open Date 07/29/2026 Close Date Open Until Filled Yes Special Instructions SummarySalary : $40,000