What are the responsibilities and job description for the Multi-Unit Manager Designate position at Marshall Retail Group?
The Multi-Unit Manager Designate (National Deployment) serves as a highly capable field leader providing temporary operational leadership, stabilization support, leadership coverage, and deployment across multiple properties throughout the United States. This role fills critical leadership vacancies, supports new store openings, acquisitions, operational transformations, and business-critical initiatives while ensuring uninterrupted execution of operational standards, commercial performance, and customer experience.
Job Responsibilities
- Enterprise Operational Leadership: Assume full operational leadership of assigned properties during leadership vacancies, business transitions, new store openings, acquisitions, organizational changes, or other strategic deployments. Establish stability quickly while maintaining accountability for commercial performance, operational excellence, compliance, customer experience, and financial results.
- Commercial & Financial Performance: Lead delivery of sales, profit, payroll, labor productivity, shrink, and operating expense targets by translating business objectives into clear execution plans. Analyze performance trends, identify opportunities, and implement timely actions that improve conversion, average transaction value, inventory productivity, and overall profitability.
- People Leadership & Talent Development: Recruit, develop, coach, and inspire high-performing leadership teams that foster accountability, engagement, and operational excellence. Conduct performance management, succession planning, talent assessments, and leadership development while creating an inclusive, customer-focused culture aligned with company values.
- Operational Excellence & Execution: Champion consistent execution of all operational standards, including inventory management, receiving, replenishment, merchandising, labor planning, cash controls, food safety, health & safety, regulatory compliance, and asset protection. Ensure stores consistently execute company programs, initiatives, and standard operating procedures.
- Business Stabilization & Transformation: Lead operational recovery and stabilization efforts within underperforming or newly assigned properties by assessing business conditions, identifying root causes, developing corrective action plans, and driving measurable improvements in operational performance, compliance, customer experience, and financial results.
- Cross-Functional Partnership: Partner with Field Operations, Central Operations, Finance, People, Commercial, Asset Protection, Facilities, and landlord partners to resolve operational challenges, support strategic initiatives, coordinate major projects, and ensure seamless execution across multiple business functions.
- Deployment Leadership: Deploy across multiple markets, retail formats, and geographic regions based on business priorities. Provide immediate leadership support for vacancies, peak trading periods, acquisitions, remodels, regulatory events, and enterprise initiatives while maintaining operational continuity and minimizing business disruption.
Salary: $85,000 - $95,000 annually
Salary : $85 - $95