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Front Desk Receptionist

Marsh Schaaf, LLC
Erie, PA Full Time
POSTED ON 4/3/2026
AVAILABLE BEFORE 6/1/2026

Job Summary
We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to serve a diverse clientele effectively. This position offers an exciting opportunity to develop your office management skills in a dynamic environment.

Duties

  • Greet visitors, clients, and staff with a friendly and professional demeanor, creating a positive first impression
  • Manage multi-line phone systems, answer inquiries promptly, and direct calls efficiently using proper phone etiquette
  • Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office
  • Support office management by organizing supplies, maintaining filing systems, and overseeing general clerical duties
  • Provide customer support by addressing inquiries via phone or email and ensuring client needs are met promptly and professionally
  • Keep the reception area clean, organized, and professional
  • Maintain strict confidentiality of client information

Skills

  • Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
  • Prior office experience or clerical experience demonstrating reliability and professionalism
  • Exceptional customer service skills coupled with effective phone etiquette and communication abilities
  • Familiarity with multi-line phone systems and office management procedures

Preferred:

  • Previous experience in a legal office or professional services setting
  • Familiarity with legal terminology and office procedures
  • Bilingual/Proficiency in Spanish or other language

Compensation & Benefits

  • Competitive pay
  • Paid time off and holidays
  • Medical, Vision, and Dental Insurance (Employee Only)
  • 401k Retirement Plan with employer match
  • Short Term Disability Insurance
  • Paid Parking

Join us as a Front Desk Receptionist and be the friendly face that keeps our office running smoothly! Your enthusiasm, organizational prowess, and commitment to excellent service will make a meaningful difference every day.

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $18

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