What are the responsibilities and job description for the Shade Server Full Time position at Marriott Orlando Downtown?
This position is based in Orlando, Florida.
The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Shade Server to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.
Job Description:
The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Shade Server to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.
Job Description:
- Communicate with the kitchen regarding menu questions, the length of wait, and product availability.
- Ensure tables are set with clean and sparkling tableware.
- Greet guests timely with a positive, outgoing welcome.
- Ensure knowledge of menu and restaurant promotions and specials, including ingredients and preparation.
- Present menu, describe menu items and make personal recommendations in order to create a wonderful dining experience for the guests.
- Recommend and pair wine selections.
- Serve alcohol/non-alcoholic beverages in accordance with federal, state, local and company regulations.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Maintains knowledge of MICROS system and follows procedures for placing orders.
- Deliver food and beverage orders in a timely manner.
- Revisit guest table throughout the meal service to ensure satisfaction with each food course and/or beverages.
- Present physical and accurate check to guest and process payment.
- Thank the guest and give a fond farewell.
- Maintain cleanliness of work and guest areas by clearing table and trays in restaurant.
- Bus tables and set table for next guest party.
- Complete closing duties, including restocking items, turning off lights, etc. Follow proper closing procedures, cleaning and stocking work stations, folding napkins and cleaning and setting tables.
- Complete end of shift paperwork, get checked out my management.
- Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment including
- Safe operation and storage of tools, equipment, and machines
- Follow Hazardous Material Management Program
- Use proper equipment, wear appropriate personal protective clothing (PPE)
- Use the Lockout/Tag-out system before performing any maintenance work.
- Use correct lifting procedures, as necessary, to avoid injury
- Standing during majority of shift
- Regularly required to lift, reach with hands and arms, use fingers (keyboard etc.) to handle or feel.
- Lifting requirements of up to 20 pounds.
- Use of the telephone (hearing & speaking)
- Working in café/kitchen on tiled flooring; kitchen conditions may be hot; floor may be slippery (appropriate footwear required)
- Direct contact with guests, managers and employees.
Salary : $7