What are the responsibilities and job description for the Over Night Server position at Arcade Time?
Job Summary:
Open 24hrs
The Server at Arcade Time Entertainment provides exceptional table service in our
vibrant Play – Win – Eat – Drink environment. This role ensures guests enjoy a
seamless dining experience from greeting to final bill, offering knowledgeable
recommendations, upselling menu items, and coordinating with kitchen and bar teams.
The Server plays a vital role in blending great service with the energy of our arcade and
entertainment atmosphere.
Responsibilities:
Greet guests promptly and warmly, presenting menus and explaining daily
specials.
Take accurate food and beverage orders, input them into the POS system, and
ensure timely delivery.
Provide knowledgeable recommendations based on guest preferences, dietary
needs, and menu highlights.
Upsell signature drinks, appetizers, specialty menu items, and game play to
enhance the guest experience and increase sales.
Ensure tables are properly set, clean, and stocked before and during service.
Coordinate with bartenders, kitchen staff, and food runners to ensure accuracy
and efficiency of orders.
Monitor guest satisfaction throughout the visit and address any concerns
promptly.
Process guest payments accurately and follow all cash-handling policies.
Assist in maintaining cleanliness of the dining area, including resetting tables
quickly between seatings.
Follow all health, sanitation, and safety standards.
Support special events and large group functions as needed.
Qualifications:
Minimum 1 year serving experience in a high-volume restaurant or entertainment
venue preferred.
Strong communication, multitasking, and guest service skills.
Ability to work quickly, efficiently, and calmly under pressure.
Knowledge of food and beverage service procedures and basic POS operation.
Must meet legal age requirements for serving alcohol and possess any required
local/state certification.
Ability to lift up to 25 lbs and stand/walk for extended periods.
Flexible schedule, including nights, weekends, holidays, and overnights as
needed.
Work Schedule:
Full-time or part-time position within a 24/7 operational schedule. Shifts include days,
evenings, overnights, weekends, and holidays, with scheduling flexibility based on
business needs.
Note/Disclaimer:
This job description is intended to describe the general nature and level of work
performed by employees assigned to this position. It is not an exhaustive list of all
duties, responsibilities, and qualifications required. Management reserves the right to
modify, add, or remove duties and to assign other duties as necessary.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Work Location: In person
Salary : $15