Dental Assistant - Graduate, General Practice Residency

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This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

Marquette University School of Dentistry, in association with a local affiliated hospital, seeks a full-time Dental Assistants for its Comprehensive Care Clinic for its new Advanced Dental Education General Practice Residency (GPR). The Dental Assistant will join our innovative, growing team to provide the highest standard of comprehensive dental care services in our newly renovated state-of-the art clinic servicing medically challenged patients using highly advanced dental techniques, to include dental specialty care.

Provide dental assistance and instruction to dental residents during the examination, diagnostic testing, and comprehensive general dentistry treatment of patients, including hospital-based, medically challenged patients. Dental treatments include dental specialty care that general dentists would be able to perform as a private practice provider.

Provide dental assistance to dental residents and faculty during dental surgery and dental emergencies including: reassuring and comforting patients, monitoring patient comfort; taking x-rays; and assuring that clinic procedures are followed.

Assist dental residents and faculty with dental record keeping and proper referrals.

Maintain cleanliness of dental treatment rooms and sterilization of dental equipment and instruments per OSHA requirements.

Order and stock supplies using MUSOD procedures and maintain all related records and assist with budget monitoring and planning.

Facilitate the patient billing process including preparing and submitting patient insurance forms, collecting payment, and recording patient treatment.

Office duties will be in support of the Dental Coordinator when needed to include phone communication, schedule appointments, handle patient files and provide information and assistance to patients, hospitals, insurance companies and doctor’s offices.

Assist in maintaining a department patient database and recall system including scheduling appointments, sending postcards and keeping records.

Assist in monitoring the return of supplies, equipment, and medication issued to dental residents and faculty.

Assist in coordinating any repair and maintenance of dental equipment.

When needed, dental assist in the pre-doctoral clinics in general dentistry.

Communicate with suppliers and become familiar with training of new products, technology and equipment.

Attend in-service programs and various meetings as required.

High school diploma

Minimum of one year of dental assistant experience including knowledge of dental terminology and anatomy; regulator agency requirements; 4-handed dentistry; instrumentation; impression materials and cements; x-ray technology and procedures; sterilization procedures; patient management techniques; and Health-Care Provider CPR

Dexterity and ability to tolerate long periods of bending, standing and walking

Strong verbal and written communication skills

Basic computer skills

Excellent customer service, listening skills, and discretion

Ability to work and communicate with people from a diverse population

Ability to work independently with frequent interruptions in a fast-paced environment

Experience working in an academic setting

Knowledge of Marquette University School of Dentistry policy and procedures

Experience in dental specialty care, eg. prosthodontics, endodontics, oral surgery, advanced restorative procedures

Experience in treatment of medically challenged dental patients to include special needs patients

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents Optional Documents