Quality Control Manager

Job description:

Quality Control Manager

Creative Plastics – Dalton, GA

Work Location: Fulltime Onsite

**Relocation Assistance will not be provided.

Monday-Thursday

7:00am - 5:30pm

We are seeking a hands-on, results-driven Quality Control Manager to take full ownership of our Quality Management System across the Health & Beauty division. This role oversees quality from incoming raw materials through final assembly and pack-out, ensuring every display shipped meets customer specifications, aesthetic standards, and regulatory requirements. This leader will drive Golden Sample and Limit Sample alignment, lead CAPA initiatives, and build a strong culture of quality across production floors and global manufacturing partners.

Responsibilities:

• Own and lead the Quality Management System across extrusion, injection molding, thermoforming, fabrication, and assembly operations
• Ensure alignment to Golden Samples and Limit Samples across all production runs and suppliers
• Drive CAPA (Corrective and Preventive Action) initiatives using structured root cause analysis
• Develop, implement, and monitor quality assurance standards and inspection criteria
• Conduct process audits to ensure compliance with internal, customer, and regulatory requirements
• Establish measurable quality metrics to reduce defects, scrap, and customer returns
• Specify and validate quality requirements for incoming raw materials and suppliers
• Oversee raw material inspections, in-process checks, and final product audits
• Lead and develop a team of quality auditors and production supervisors
• Standardize inspection procedures and ensure consistency across shifts and global production partners
• Maintain quality documentation, sampling plans, and reporting systems
• Prepare and present data-driven quality performance reports to senior leadership
• Partner cross-functionally with Production, Engineering, and Supply Chain to resolve quality issues

Requirements:

• Bachelor’s degree in Engineering, Business, Management, or related field
• Previous Quality Control Management experience in a manufacturing environment
• Strong process auditing and root cause analysis skills
• Experience implementing and managing CAPA systems
• Knowledge of manufacturing processes including extrusion, injection molding, thermoforming, fabrication, and assembly
• Ability to establish and monitor measurable quality KPIs
• Proficiency in Microsoft Office (Excel, Word) and ERP systems
• Experience with sampling procedures, quality data reporting, and inspection standards
• Munsell Color Test (or equivalent)
• Basic gage usage and measurement tools knowledge
• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision
• Ability to thrive in a fast-paced, deadline-driven manufacturing environment

Ideal for someone who is:

• Takes full ownership and accountability for quality performance
• Leads by example and builds a culture of quality on the production floor
• Is data-driven and uses metrics to drive continuous improvement
• Holds teams and suppliers accountable to measurable standards
• Is comfortable challenging processes and driving change
• Balances hands-on floor presence with strategic system development
• Can standardize processes across multiple shifts and global partners
• Communicates clearly and confidently with both operators and executive leadership

Marketing Alliance Group is an Equal Opportunity Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance