What are the responsibilities and job description for the Wine Clerk position at Market Street?
Beer and Wine Clerks are first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for backroom organization, department cleanliness, maintaining a well-stocked department, and product knowledge.
Key Responsibilities:
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Works hand in hand with the Wine Steward
Maximize product sales by telling guests about products and suggestions for use.
Actively suggestive sell products through education and recommendations. Build guest loyalty and trust
Stocking and arranging wine on shelves and setting up displays
Follow stock rotation guidelines to assure distressed and close dated product is removed from the sales floor at the appropriate time to maximize product freshness and quality for our guests
Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
Maintain a clean and orderly work area including sales floor and backroom areas that are free from debris and clutter with clean floors, cases, shelves, glass, clean and organized coolers and/or storage areas
Follow daily duties and ensures cleanliness and organization
Greet and speak politely with every guest on premises
Other duties as assigned by management
Key Requirements:
Must be 18 years of age or older
Demonstrated product knowledge of wines, spirits, and beer
Knowledge in food and wine pairing
Flexible availability
Ability to perform all physical aspects of stocking, including but not limited to bending, lifting, squatting, climbing and walking
Ability to lift items weighing up to 60 lbs. on a regular basis.
Ability to function as a team member and get along with others