What are the responsibilities and job description for the Gift and Home Manager position at Market Street?
The Dish Retail Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is an enthusiastic sales leader who efficiently oversees the daily operations of the Dish Retail specialty store.
Key Responsibilities:
When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
Responsible for staffing, scheduling and managing the Dish team members during the designated dish retail hours
Responsible for all aspects of our Dish merchandise. This involves all re-ordering product, some initial purchasing, merchandising the product, maintaining a balanced inventory, implementing sales promotion, working with the Receiving Manager, communicating with vendors, and assisting guests with purchases
Responsible for attending all weekly store meetings
Responsible for guest relations and special order guest requests
Responsible for maintaining team spirit and a cooperative attitude
Responsible for implementing Dish seasonal merchandising plans within the department and store end caps
Responsible for maintaining close communications with the Dish Supervisor, the Store Director and all other Dish managers
Responsible for organizing all purchase orders, packing slips, transfer sheets, invoices and related paperwork
Responsible for the cleanliness of the Dish work area, the attractive merchandising of displays and the maintenance of the Dish back stock area
Responsible for training/continuing education regarding products in Dish
Responsible for monitoring Sales and Gross Profit Goals
Other duties as assigned by upper management
Key Requirements:
Must be 18 years of age or older
High school diploma required, college graduate preferred
The Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members
Experience working in a multi-tasking environment - retail experience is preferred
Ability to manage a department and provide guest service within a fast paced store
Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walking
Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
Ability to problem solve and think proactively
Ability to appreciate, understand and sell high-end merchandise and have a pleasant, outgoing personality
Basic computer skills
Ability to function as a team member and get along with others