What are the responsibilities and job description for the Grocery Retail Associate position at Market Hall Foods?
About Us:
Market Hall Foods in Oakland is a family-owned specialty food store dedicated to offering high-quality products and exceptional customer service. Our store specializes in cured meats, house-made items, and gourmet pantry goods. With a warm, community-focused atmosphere, we pride ourselves on offering a personalized shopping experience that celebrates food, family, and tradition.
About the Role:
In this role, Grocery Retail Associates help maintain a diverse selection of fresh and specialty items. Our grocery team is responsible for keeping our shelves organized and inviting, assisting customers with product knowledge and supporting a welcoming shopping experience. If you have an eye for detail, a palate for global and local flavors, and a heart for community we would like to meet you!
Key Responsibilities:
-Sales/Customer service
- Maintain a welcoming environment and friendly disposition towards customers
- Have basic knowledge of all products we sell and services we provide (such as gift baskets, online ordering, etc.) – become the expert
- Know cooking instructions for basic recipes, have an interest in cooking and food
- Support other departments as needed (cashiering, e-commerce, prepack)
-Shop Keeping
- Maintain an accident-free environment
- Store opening and closing duties – add to communication log throughout day
- Daily, weekly, and monthly cleaning and maintenance schedule
- Experience building and maintaining displays, and following a promotional calendar
- Keep back stock and sales floor organized adhering to FIFO (first in, first out), knowledge of food categories
Physical Requirements:
- Ability to stand, walk, and move for extended periods
- lift, carry, move up to 40 lbs
- comfortable climbing ladders, use of box cutters
- must be able to bend and reach consistently
Skills:
- Strong verbal and written communication skills
- Highly organized
- Self-starter
- Pay attention to detail
- Capable of multi-tasking in a fast-paced environment
- Strong sense of working in a team
- Positive mindset and attitude
Certifications:
- Food Handler Certificate
- Sexual Harassment Prevention Training
When owners, and siblings, Sara, Peter and Tony Wilson purchased the BART adjacent property and started building in 1987, the food world was coming out of a convenience-induced slumber and there was a burgeoning excitement about real food. The Wilsons gathered co-conspirators (Paul Marcus Wines was one of the first tenants) to establish a spirit of independence and dedication to quality in the DNA of Rockridge Market Hall. The Wilsons and the merchants behind each of the shops, the employees and the customers are all part of this Oakland institution. Rockridge Market Hall is proud to be a business in this risk-taking, diverse and passionate city.
Salary : $19 - $21