What are the responsibilities and job description for the Food Server position at Mark Twain Casino?
To serve food and beverage to the Mark Twain Casino guests and performs other job duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Take customers orders for the food and beverage.
- Serve food and beverage in a cheerful, efficient manner and in accordance with the St. Jo Frontier Casino.
- Maintain customer’s service standards applicable in the restaurant.
- Remove customer’s soiled plates as soon as the customers have finished eating.
- When no busser is present bus, clean, and reset tables.
- Take all customer complaints to the supervisor or manager present.
- Perform side-work duties on a daily basis and as assigned by the lead or supervisor.
- Clean-up server side of line in the kitchen after each shift when no expeditor is present.
- Follow cleaning lists posted weekly by supervisor and sign off on them.
- Keep work stations and floor stations clean as possible at all times in accordance with the Missouri Health Sanitation’s Laws and Safety.
- Display a positive attitude towards guests and co-workers.
- Maintain a clean storage area, assure all the equipment is in good working order.
- Maintain strict confidence regarding company related matters.
- Comply with company and department policies and procedures.
- Responsible for clocking in and out on time according to work schedule and reporting 8% of your reported tips and signing in daily on a sign-in sheet.
- Responsible for maintaining the personal hygiene standards set by the Food and Beverage Department and in accordance with the companies’ hygiene standards.
- Perform any other duties as apparent or assigned by a lead or supervisor.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations. Must be at least 21 years of age.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required. Must have excellent customer service skills.
CERTIFICATES, LICENSES, REGISTRATIONS
Missouri Gaming License
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
Must have Microsoft Office experience and basic computer skills.
REASONING ABILITY
Planning, remembering details, using arithmetic, reading, directing others, working rapidly, working at various tempos, concentrating amid distractions, remembering names & faces, examining & observing details
PHYSICAL DEMANDS
Standing, walking, reaching, kneeling, carrying, pulling, hearing, tasting, lifting 50 lbs, bending/stooping, observing, stretching, pushing, turning, balancing, smelling
Work Environment
Inside, noisy, secondary smoke and bright lights
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.
EMPLOYEE BENEFITS INCLUDE:
- Free Food, Employee Discounts, Team Celebrations, Awards, and more...
- Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
- Paid Holidays for Full-Time Team Members
- Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
- 401(k) with Company Match
- Free Life Insurance for Full-Time Team Members
- Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
- Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.