What are the responsibilities and job description for the Receptionist position at Mark Owen Agency, LLC?
Receptionist with Career Path – $21/hr Bonuses Benefits
Growth into Licensed Insurance Role
Mark Owen Agency, LLC – Davison & Flint, MI
We are seeking a reliable, positive, and motivated individual to join our team. This is more than a receptionist role it’s an opportunity to grow into a licensed Property & Casualty insurance professional.
This position is ideal for someone who wants to build a career, enjoys working with people, and takes pride in doing things the right way. We provide hands-on training and support, and offer a clear path for growth within a positive, team-oriented environment.
Pay & Benefits
$21/hour starting (60-day probation) Opportunity for early raises based on performance and merit After 60 days
• 3 weeks PTO
• 10 paid holidays
• Health insurance
• Simple IRA with 3% match
• Bonus opportunities (including sales bonuses if licensed)
Key Responsibilities
• Serve as the first point of contact for clients in person and by phone
• Answer and manage high-volume calls and direct appropriately
• Schedule appointments and manage agent calendars
• Maintain a clean, professional front desk environment
• Process mail, scan documents, and assist with paperwork
• Update and manage client information in agency systems (CRM)
• Assist clients with basic service requests, payments, and policy support
• Make cancellation and retention calls and help identify opportunities
• Assist with marketing efforts including social media, outreach, and client communication
Growth Opportunity
• Training provided from day one
• Growth into a licensed Property and Casualty insurance role
• Increased earning potential with advancement
About Us
• Established agency serving Mid Michigan for over 30 years
• Trusted by educators and local communities
• Professional, supportive, and team first culture
What We’re Looking For
• Strong communication and grammar skills
• Organized, dependable, and detail oriented
• Positive attitude and team mindset
• Willingness to learn and grow
Preferred Qualifications (Not Required)
• 1 to 3 years in customer service, administrative, or receptionist role
• Experience in insurance or office environment
• Comfortable with technology including Microsoft Office, email, and data entry systems
• Ability to learn agency management software quickly
No insurance experience required we will train the right person.
Work Environment
• Primarily based in Davison office, with occasional support in Flint
• Flexible schedule within standard business hours
• Key role in managing office communication and workflow
What Success Looks Like
• Professional and friendly client communication
• Strong organization and reliability
• Ability to learn quickly and take on increasing responsibility
Apply
Send resume to careers@markowenagency.com
Subject Receptionist Application [Your Name]
Salary : $21