What are the responsibilities and job description for the Dental Receptionist position at Mark E. Rongone DDS LLC?
Job Overview
We are a General Dentistry practice seeking a dedicated and detail-oriented Dental Receptionist to serve as the first point of contact for our dental office. The ideal candidate will possess excellent communication skills with patients, a strong background in dental administrative support, and a passion for providing outstanding patient service and excellent multi-tasking skills. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, verify insurance, and handle administrative tasks with professionalism and efficiency. This role offers an opportunity to contribute to a welcoming environment while ensuring smooth office operations. If you meet the requirements below and would enjoy joining and building a team in a fun, hard-working, honest, & caring environment, please submit a resume and cover letter today.
Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures, ensuring a positive patient experience.
- Schedule appointments accurately using the dental practice management software Dentrix.
- Verify insurance coverage and benefits.
- Collect payments and assign appropriately.
- Maintain organized patient records and ensure compliance with HIPAA regulations to protect patient confidentiality.
- Handle administrative duties such as filing, faxing, data entry and managing office supplies to support clinic operations.
- Provide excellent customer service by addressing patient inquiries via phone or in person with professionalism and empathy.
- Assist with insurance verification processes and ensure all documentation aligns with healthcare standards.
- Support the clinical team by coordinating patient intake procedures and facilitating smooth office flow.
Qualifications
- Previous experience working in a dental office environment as Front Desk or Patient Care Coordinator is required; clinic experience is a plus.
- Experience with Dentrix dental software a huge plus.
- Knowledge of dental insurance verification, treatment planning and billing.
- Excellent communication skills coupled with professional phone etiquette; bilingual abilities are a plus but not required. Must be people friendly.
- Demonstrated organizational skills with attention to detail in documentation review and data entry tasks.
- Proficiency in Microsoft Office Suite (Word, Excel).
- Ability to work independently or as part of a team.
- Ability to handle multiple priorities efficiently while maintaining a friendly demeanor.
Join our team to deliver exceptional administrative support that enhances patient care experiences while fostering an organized and welcoming dental practice environment! You don’t have to be an expert in dentistry; you just need to have the right attitude and drive to succeed.
Job Type: Ful time (Approx 36 hours/week) or part time
Pay: $20.00 - $25.00 per hour
Pay: $20.00 - $27.00 per hour
Expected hours: 36.0 per week
Benefits:
- Paid time off
- Uniform allowance
Ability to Commute:
- Berwick, PA 18603 (Required)
Work Location: In person
Salary : $20 - $27