IT Infrastructure Engineer

Mark Anthony Group is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack.

Responsible for designing, implementing, and maintaining the server, software, and network resources that support an organization’s IT environment utilizing best practice in line with industry standards . Provide daily IT operational support to ensure business continuity and success identifying area of improvement

Accoutabilities:

• Improve network architecture to support Operation Technology expansion and growth
• Establish naming conventions for network, Wi-Fi, servers, etc.
• Collaborate in the definition of infrastructure standards
• Design Backup and Disaster Recovery plan for all Mfg. locations
• Support manufacturing operation providing high availability infrastructure
• Provide hands on desktop support to plant users
• Perform proper firmware/software update on equipment in accordance with company and vendor requirement

Key Metrics & Financial Targets:

• Successful optimization of datacenter layout and connections
• Helps identify potential bottlenecks and overutilized network segments.
• Analysis of current resource usage versus future needs.
• Support Tickets resolution times within OLA and SLA’s
• Increase customers satisfaction.

Own:

• Datacenter optimization
• Systems health monitoring
• Infrastructure troubleshooting

Influence:

• Continuous improvement based on exposure to systems and processes; systems optimization.

Veto:

• Decisions not controlled directly but with influence and approval by Architecture Team Lead  and Manager

Critical Relationships:

• Network Team, Operation Technology Team, Security Operation Team, Desktop Support team, Business Stakeholder

Skills Needed To Be Successfull:

• 5 years of related work experience

• Knowledge of  storage, servers and Hypervisor (VMWare preferred)

• Knowledge of routing firewalls, routers, OOB and switching.

• Technical certifications from Cisco, Palo Alto, AWS are encouraged

• Automation & scripting skills,

• Understanding of manufacturing operations.

• Incident and Problem management, ITSM. Automation

• Strong communication and interpersonal skills

• Strong troubleshooting and self-starter

What You Will Learn In This Role:

• Design and optimization of IT Mfg. Infrastructure
• Exposure to OT technologies, applications, and other emerging technology
• Work under minor supervision

Compensation:

Compensation offered to prospective Team Members has taken internal equity into consideration and can vary depending on a positions’ location. The final agreed upon wage may vary based on the job-related knowledge, skills, and experience of the individual.

• Competitive annual salary
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

At Mark Anthony, we exist to Unearth the Extraordinary:

Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are:

Best in Our Craft
We set the standard with a pursuit of excellence that can be found in everything from our products and processes to our plants and people.​

Ambitiously Curious
We stay curious, dreaming big and navigating the unknown with an enduring belief in better.​​

Made With Humility
We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.

Daringly Disruptive
We disrupt the status quo, moving fast to seize opportunities and acting scrappy ​to stay ahead of industry giants.​