Contract Worker

Job Objective

This position is responsible for the safe and efficient flow of product brought in by contracts; completing the jobs required in the manner which the customer demands; carry out the Marion Goodwill Industries, Inc. mission statement.

Essential Job Functions

Customer Service: 

• Responsible for maintaining open communication between contracts personnel and management. 
• Communicate with management before, during and at the end of shift. 
• Maintain confidentiality; ensure correct information goes only to the appropriate person(s).
• Present a positive public image for the betterment of the organization. 
• Promotes special events with the direction of the appropriate person.
• Assist with ensuring all employee and customer concerns are resolved in a timely manner. 

Production/Operations: 

• Complete the functions of the job assigned, such as hand-work, sorting, packaging, collation, and other manual duties.

• Inspects work for accuracy and quality.
• Meeting or exceed daily production goals.
• Ensures the neat, orderly and safe operation of work space.
• Assist when needed to prepare merchandise for shipment to appropriate locations. (Textiles, Wares, etc.)
• Assist when needed for recycling program, ensuring bale, shoes and books and other recycling are organized for shipment. 

• Assumes responsibility to work periodically without supervision
• Assists in duties related to maintenance & cleanliness; performs general activities as assigned.  

Administration: 

• Assist with inventory control when needed.
• Assist with maintenance and security of inventory and equipment. 
• Assure record of production is accurate, complete and given to the manager on duty at the end of each shift. 
• Is aware of and follows all company policies and procedures as outlined in the Employee Handbook, Policies & Procedures, and ongoing training. 
• Attend meetings/training as scheduled and integrate information from training into operations where applicable
• May be required to temporarily assist in other locations.
• Work as scheduled, being flexible when needed.
• Ensure lunches/breaks are scheduled and taken on time. 

 Safety and Loss prevention: 

• Responsible for maintaining a safe workplace and complying with all state and federal safety and health regulations as well as company safety policy and procedures.
• Assess emergency situations and take action as the need indicates reporting any such situation in writing and forwarding to the Safety Coordinator at the Corporate Office within 24 hours. 
• Notify Coordinator of any property or physical injury by phone immediately.
• Assist with providing constant surveillance of the entire building inside and outside for safety and loss prevention measures. 
• Assist with execution of all Consumer Product Safety Commission recalls. 
• Ensure the safe handling and usage of rolling blue tubs and storage totes.
• Ensure the compliance with the Hazardous Communication Policy and Procedure (chemical labeling, Safety Data Sheets, and training). 
• Ensure to clean, restock supplies, and maintain overall organization of department. 

Perform other related duties as assigned.

Critical Skills: 

• Must be able to work independently in a store team environment.
• High school graduate/GED preferred.
• Some work experience preferred.
• Must be 18 years of age or older, have command of the English language sufficient to communicate with customers, co-workers, and supervisors. 
• Must possess interpersonal skills with customers and employees. 
• Must possess problem solving skills.

• Must have a desire to work with rehabilitation consumers, employees, and the public.
• Must be able to physically sort retail items.
• Must be able to stand for long periods of time, stoop, squat, bend and twist, reach for extended periods of time; push, pull, or lift up to 70 pounds in a safe manner. 
• Must be team oriented.

• Must be reliable and dependable. 

• Must be able to pass alcohol/drug screening.
• First Aid CPR Certified if assigned by Safety Coordinator (training provided)
• Must maintain a valid driver’s license, adequate personal liability insurance, and a driving record acceptable to Goodwill’s insurance provider.