Manager in Training

About Company:

Who We Are:

We're a credit union that started with just eight people pooling together $40 to create a financial institution that is different than a bank. As a credit union, we make people a priority in interactions with members as well as business decisions. We believe in living better together with our surrounding communities by giving back through volunteering time, money, or talent to local causes. We are an organization that is committed to serving communities of Marine Corps Installations.

Our Corporate Headquarters is based out of Jacksonville, NC, which lends opportunities for employees to work in various departments or branches. Many of our employees begin their careers in a branch or the Member Interaction Center.

Who You Are:

You're passionate about people. You're eager to learn about our member's needs through conversations and willing to offer them solutions to help improve their financial stability. You believe in doing the right thing even when it may be the harder thing. You have a positive attitude and seek solutions. And lastly, you believe in supporting and building relationships with members, fellow employees, and our community.

Our Mission:

Working together to secure and protect your financial success.

Our Vision: 

To be the chosen financial service provider for Marine Corps families with the same level of honor, confidence, and commitment with which they serve our nation.

Our Core Values:

About the Role:

The Manager in Training position is designed to develop future leaders by providing comprehensive exposure to all facets of management within our organization. This role focuses on equipping candidates with the skills and knowledge necessary to effectively lead teams, manage operations, and drive business results. Trainees will engage in hands-on learning experiences, including overseeing daily activities, supporting staff development, and implementing company policies. The ultimate goal is to prepare the candidate to assume full managerial responsibilities, ensuring operational excellence and fostering a positive work environment. This role is critical in building a strong leadership pipeline that aligns with the company’s strategic objectives and culture.

Minimum Qualifications:

• High school diploma or equivalent.
• Demonstrated leadership potential through previous work experience or extracurricular activities.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays as needed.
• Legal authorization to work in the United States.

Preferred Qualifications:

• Previous experience in a supervisory or team lead role.
• Familiarity with retail or service industry operations.
• Basic understanding of financial principles and budgeting.
• Proficiency with common business software such as Microsoft Office Suite.
• Experience in conflict resolution and employee coaching.

Responsibilities:

• Participate in a structured training program covering all aspects of management including operations, customer service, and team leadership.
• Assist in supervising and motivating team members to achieve performance goals and maintain high standards of service.
• Support the implementation of company policies and procedures to ensure compliance and operational efficiency.
• Monitor daily business activities, analyze performance metrics, and contribute to problem-solving and decision-making processes.
• Collaborate with senior management to develop and execute strategies that enhance customer satisfaction and business growth.

Skills:

The required skills such as communication and interpersonal abilities are essential for effectively leading teams and fostering a collaborative work environment. Leadership and problem-solving skills are applied daily to manage operational challenges and support staff development. Preferred skills like familiarity with business software and financial principles enhance the trainee’s capacity to analyze performance data and contribute to budgeting processes. Conflict resolution and coaching skills help maintain a positive workplace culture and improve team dynamics. Together, these skills enable the Manager in Training to transition smoothly into a full managerial role, driving both employee engagement and business success.