Business System Analyst

Job Summary

The Business Systems Analyst plays a crucial role in bridging the gap between IT and business needs. The role is also responsible for all Software functionality and operability within the Manufacturing, Packaging, Shipping, Scheduling and Purchasing departments of Marich Confectionery Company.

Duties and Responsibilities

• Review and ensure proper functioning of all Operations software, specifically the INFOR Syteline ERP and INFOR Birst Reporting.
• Collaborate with INFOR Syteline users and assist in improving overall ERP functionality.
• Liaise and collaborate with INFOR Consultants and other external experts and advisors, as needed.
• Evaluate costs and benefits of potential software upgrades and new software acquisitions.
• Assist Operations users with general software and/or systems issues. Coach new and existing users in the use of INFOR Syteline and other software, as requested.
• Manage all software upgrades, testing and implementation.
• Perform other company-wide IT and project related duties as assigned.

Required Qualifications

• Bachelor's Degree: A bachelor's degree in fields like computer science, information technology, or a related discipline
• Relevant Work Experience: 2-3 years of experience in Business analysis or a related role
• Technical Skills: Proficiency in areas like network management, cybersecurity, and software troubleshooting Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently
• Communication Skills: Effective communication with non-technical staff to explain complex issues

Extras We Love!

• Certified Data Professional (CDP)
• Project Management Professional (PMP)
• Other certifications like CompTIA A , Network , and Microsoft Certified Solutions Expert (MCSE) can also be beneficial.
• Experience working at a manufacturing facility

Personal Qualities

Leadership – Proven success in leading high-performance teams, achieving results through others, and being a strong team player

Innovative thinking – Ability to lead innovative and/or transformative projects and strives for continuous improvements

Analytical thinking - Exceptional ability to analyze data and utilize it to make sound business decisions Customer oriented – Demonstrate strong focus on customer service and client satisfaction while maintaining high ethics and professional integrity in all interactions

Conflict management and resolution skills - Build consensus, anticipate and solve problems

Results focused – Ability to organize and manage multiple, and at times competing priorities Communication skills – Demonstrate strong communication and collaboration skills necessary to lead and manage teams and projects effectively

Relationship building skills – Ability to work within a dynamic team setting and provide leadership to build and develop strong teams.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

This position involves working in a temperature-controlled office environment with standard office hours. However, occasional visits to the food manufacturing plant may be required, where employees must adhere to strict safety and hygiene protocols.

Pay Range

The target salary range for this position is $31/$32/hour. The actual rate offered will depend on a variety of factors, which may include, as applicable, years of relevant experience.