Furniture Flooring Commissioned Salesperson

SUMMARY: A salesperson drives sales by promoting products (furniture, flooring, mattresses) to customers, answering questions and then closing the deal. They do this by identifying client needs, delivering compelling presentations, and managing relationships to ensure satisfaction and repeat business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets customer on the sales floor and determines make, type, and quality of product desired.

Demonstrates product features, explains benefits, and answers customer questions.

Suggest flooring/furniture products that will complement customer's home and other furnishings.

Stays up to date on industry trends and competitor offerings.

Closes the sales deal to attain sales goals while always providing exceptional customer service.

Accurately prepares sales slip or sales contract based on customer’s intended purchase.

Arrange for delivery of merchandise to customers if needed; or assist with loading out of product into customer’s vehicle according to Marden’s safe loading practices.

Works with Management Team to resolve customer complaints regarding delivery of damaged or incorrect merchandise to ensure customer satisfaction.

Unloads product moves product and sets up displays as directed by the Management Team.

Follows all Marden’s safety policies and strives for clean, safe working conditions in the department; including performing housekeeping tasks as needed to maintain a clean showroom.

Perform other duties assigned by the Management Team.

PEOPLE SKILLS: Must have the ability to communicate with customers in a pleasing manner, with the ability to attentively listen to the customers’ needs. Must have the ability to close the sale.

EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); one-year related experience and/or training.

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must have the ability to complete all required paperwork.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.

REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, bend, squat, reach with hands and arms at least up to 75% of the time and talk or hear 100% of the time. The employee is required to sit and use hands to finger, hand, or feel at least 20% of the time. The employee must lift and/or move up to 75 pounds at least 50% of the time. Anything over 40 pounds it is recommended to use a team lift or mechanical assistance if possible. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to learn to drive a forklift and obtain necessary certification; and operate an electric and manual pallet jack after adequate training.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.