What are the responsibilities and job description for the Banquet Set-up position at Marcus?
Do you strive to set yourself apart with gracious service and impeccable style? Are you passionate about creating exceptional guest experiences in Milwaukee’s premier luxury hotel? If so, The Pfister is looking for you to join our team and continue its iconic legacy.
As a Banquet Set Up Associate at The Pfister Hotel, you will play a vital role in preparing and maintaining banquet rooms for events. You’ll ensure that all spaces are set up according to guest specifications and The Pfister’s high standards of quality, while working closely with your team to provide seamless service.
Built in 1893, The Pfister Hotel has been a Milwaukee icon for nearly 130 years. Recognized for its grand tradition of gracious service and timeless style, The Pfister has proudly held the AAA Four Diamond designation for 46 consecutive years—one of only 11 properties in North America to do so since the program’s inception in 1976.
What You’ll Be Doing
Pay Rate\: $18.11 per hour
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People,” striving daily to create extraordinary experiences for guests and associates alike. With a growing portfolio of 15 U.S.-based hotels and resorts, our properties are known for their unique character and style.
Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an Equal Opportunity Employer.
As a Banquet Set Up Associate at The Pfister Hotel, you will play a vital role in preparing and maintaining banquet rooms for events. You’ll ensure that all spaces are set up according to guest specifications and The Pfister’s high standards of quality, while working closely with your team to provide seamless service.
Built in 1893, The Pfister Hotel has been a Milwaukee icon for nearly 130 years. Recognized for its grand tradition of gracious service and timeless style, The Pfister has proudly held the AAA Four Diamond designation for 46 consecutive years—one of only 11 properties in North America to do so since the program’s inception in 1976.
What You’ll Be Doing
- Maintain banquet facilities by cleaning and vacuuming all banquet areas.
- Set up banquet rooms according to contracts and guest specifications.
- Provide service to customers as required by banquet contracts.
- Perform breakdown of function rooms after events.
- Maintain cleanliness and organization of setup areas, including closets, parking ramp (6A), and coatroom.
- Organize, control, and restock linen rooms and supplies.
- Monitor and maintain banquet equipment and storage inventory.
- Work collaboratively as part of the banquet setup team.
- Inform the Banquet Manager of damaged equipment or maintenance needs.
- Perform other duties as assigned by management.
- Prior hospitality experience preferred.
- Ability to lift up to 75 lbs. and move heavy equipment (tables, chairs, carts, staging, etc.).
- Strong attention to detail and ability to multitask.
- Availability to work all shifts, including nights, weekends, and holidays.
- Ability to bend, kneel, push, and pull for tasks such as dance floor setup.
- Basic English skills to understand instructions and interact with guests.
- Ability to safely handle products and follow labeling instructions.
- Must adhere to Local 122 Collective Bargaining Agreement regulations, with the option to obtain union membership after 90 days.
- Complimentary, well-balanced meal every shift.
- Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties.
- Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas.
- Discounted parking and “two-for-one” Marcus Theatres movie tickets.
- Career growth opportunities, with transfer options across properties while maintaining service credit.
- Early wage access, paid time off, and company-paid life insurance.
- Employee Assistance Program.
Pay Rate\: $18.11 per hour
About Us
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People,” striving daily to create extraordinary experiences for guests and associates alike. With a growing portfolio of 15 U.S.-based hotels and resorts, our properties are known for their unique character and style.
Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Pfister Hotel is an Equal Opportunity Employer.
Salary : $18