Catering and Sales Manager

Key Responsibilities:

• Review and convert confirmed group and event sales files into detailed and accurate Banquet Event Orders (BEOs) and function resumes.
• Serve as the main point of contact for clients following the sales handoff, finalizing event details including menus, setup requirements, timelines, and billing arrangements.
• Coordinate with culinary, banquet, and audiovisual teams to ensure all event specifications are executed according to client expectations and hotel standards.
• Conduct pre and post event meetings and maintain open communication with clients and internal teams throughout the event process.
• Monitor event execution on-site as needed to ensure service standards and quality are maintained.
• Prepare, distribute, and update all event documentation and internal communications in a timely and accurate manner.
• Ensure that all deposits, guarantees, and final payments are received in accordance with contract terms.
• Support the development and maintenance of catering revenue forecasts, event profitability tracking, and post-event analysis.
• Maintain a thorough understanding of hotel capabilities, pricing structures, and service offerings to maximize client satisfaction and revenue opportunities.
• Adhere to all brand, departmental, and local health and safety standards and procedures.

Requirements:

• Bachelor’s degree in hospitality, sales, or relevant field

• 3-5 Years Experience in relevant roles within restaurants, hospitality, or luxury environments

• Sales Software proficiency not limited to: Salesforce, Triple Seat, Zoom, Microsoft Office Suite, Google Suite

• Strong selling and interpersonal skills

• Professional, enthusiastic, and dependable team player

• Excellent verbal and written communication skills

• Proven track record of exceeding sales targets and delivering exceptional customer service

• Ability to work irregular hours if needed

• Drivers License required, some travel to our other restaurants and off-site client meetings required